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Episode 021 | Quality Assurance for Your Law Firm
Manage episode 243646848 series 1997537
In this week's episode, our very own Ashley from Back Office Betties will share to you the secrets on how to set up a quality & training program for your law firm.
In this episode:
- Why is it important to have operations or procedures when it comes to quality
- What is Back Office Betties' Call Flow Blueprint
- What is a Triage Option
- How long does it take to create a call flow blueprint
- What's the first thing to look for in Quality Assurance
Special Offer:
Call Flow Blueprint --> CLICK HERE FOR INSTANT DOWNLOAD
Get in touch with the law-vely People you meet!
- Ashley, Quality Assurance & Training Manager
- Back Office Betties
- WEB: www.BackOfficebetties.com
- TWITTER: https://twitter.com/CallBetties
- FACEBOOK: https://www.facebook.com/BackOfficeBetties
- YOUTUBE: Back Office Betties
- Emily LaRusch, CEO & Founder
- Back Office Betties
- EMAIL: HiBettie@BackOfficeBetties.com
- WEB: www.BackOfficebetties.com
- TWITTER: https://twitter.com/CallBetties
- FACEBOOK: https://www.facebook.com/BackOfficeBetties
39 эпизодов
Manage episode 243646848 series 1997537
In this week's episode, our very own Ashley from Back Office Betties will share to you the secrets on how to set up a quality & training program for your law firm.
In this episode:
- Why is it important to have operations or procedures when it comes to quality
- What is Back Office Betties' Call Flow Blueprint
- What is a Triage Option
- How long does it take to create a call flow blueprint
- What's the first thing to look for in Quality Assurance
Special Offer:
Call Flow Blueprint --> CLICK HERE FOR INSTANT DOWNLOAD
Get in touch with the law-vely People you meet!
- Ashley, Quality Assurance & Training Manager
- Back Office Betties
- WEB: www.BackOfficebetties.com
- TWITTER: https://twitter.com/CallBetties
- FACEBOOK: https://www.facebook.com/BackOfficeBetties
- YOUTUBE: Back Office Betties
- Emily LaRusch, CEO & Founder
- Back Office Betties
- EMAIL: HiBettie@BackOfficeBetties.com
- WEB: www.BackOfficebetties.com
- TWITTER: https://twitter.com/CallBetties
- FACEBOOK: https://www.facebook.com/BackOfficeBetties
39 эпизодов
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