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Orange Medical Centre IVR with Joanna
Manage episode 386307102 series 3531784
Контент предоставлен Edwin Frondozo and Slingshot Communications. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Edwin Frondozo and Slingshot Communications или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
This episode showcases Orange Medical Centre's use of an AI Agent in their IVR greeting. Learn how AI technology provides timely information and directs callers efficiently in a high-demand healthcare environment. The greeting is a prime example of delivering crucial information effectively and with empathy.
You'll hear how the voice calmly guides callers, providing immediate direction for emergencies and timely information about the COVID-19 vaccine availability. The importance of concise yet comprehensive messaging in healthcare settings is perfectly captured in this example.
This showcase is an insight into Slingshot VoIP’s capabilities in creating tailored IVR solutions and a useful template for medical centers aiming to enhance their phone-based patient communication.
Elevate the communication standards of your healthcare facility with Slingshot VoIP’s advanced solutions. Visit https://slingshot.tel to learn how we can assist you in providing informative and timely patient interactions.
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