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#058: Strata Stories -The Science Behind Patient No-Shows (Feat. Michael Silva)
Manage episode 432871410 series 3490558
Контент предоставлен Strata Studios, Paul Singh, and Thomas Schreiber. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Strata Studios, Paul Singh, and Thomas Schreiber или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
On this episode of Strata Stories, we talk with Michael Silva who is a PT and Business Coach/Consultant
We dive into:
1. The Science Behind Patient No-Shows
2. Hospitality vs Customer service
3. The importance of differentiating through patient experience
4. How devices like the Apple Watch, Whoop, and Oura Ring can help deliver better patient care
Connect with Michael on LinkedIn here!
Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!
If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!
If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing
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