Why Culture Rules in Leadership | Chick-fil-A VP Mark Miller
Manage episode 355881838 series 3423741
Rodney's guest is Mark Miller, a senior VP with Chick-fil-A.
Mark's career at Chick-fil-A began more than 40 years ago as an hourly team member in one of the local restaurants. Shortly thereafter, he became the 16th corporate employee — working in the warehouse.
Over the last 40 years, he has served in leadership roles across the business, from Corporate Communications to Restaurant Operations, Training & Development.
Currently, Mark serves as Vice President of High-Performance Leadership.
Mark has also authored over a dozen books, including his latest title, Culture Rules: The Leader's Guide to Creating the Ultimate Competitive Advantage.
Mark can be found online at https://www.markmillerleadership.com/ and his newest book can be purchased at https://www.leadeveryday.com/
Host: Rodney Cox
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Разделы
1. Mark explains his role as the VP of High Performance Leadership (00:04:07)
2. Mark explains why he wrote his newest book, Culture Rules. (00:05:45)
3. The research behind Chick-fil-A's culture initiative (00:08:47)
4. What Mark Miller wishes he had paid more attention to as a young leader. (00:10:14)
5. What qualities must exist for a culture to qualify as a (00:12:01)
6. The leader must share their aspiration for their culture. (00:16:35)
7. The role of values in shaping a culture. (00:18:19)
8. Mark Miller's best advice to young leaders today. (00:19:45)
9. The importance of strategic communications in building a culture. (00:24:08)
45 эпизодов