Basic Skills for New Managers: What Matters Most

Supervisor Skills: Secrets of Success

The skills used to identify and select employees for promotion into management roles share little in common with those required for success as a supervisor or manager. For success, managers must have the ability to get work done through others. This isn’t a function of management, but a byproduct of leadership. In this episode, Steve Keating of LeadToday shares his perspective on the skills that matter most for new or recently promoted managers.
View this episode on our website.
About Steve Keating
Steve Keating is recognized as a thought leader and authority on leadership, he is a highly acclaimed and in-demand presenter. He speaks dozens of times a year on topics related to leadership, customer service, business management, and sales growth. He is certified by Sales & Marketing Executives International as a Certified Professional Salesperson, Certified Sales Executive and Certified Marketing Executive. He has more than 30 years of sales and sales management experience, including 8 1/2 years with the Dale Carnegie organization selling, writing and presenting training in sales, customer service, public speaking, managing people, developing leadership skills and managing a business.

Where to find Steve:

• LeadToday, Steve's personal blog with more than 1M subscribers
• @LeadToday on Twitter

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Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.

Find AEU: amequity.com | Linkedin | Facebook