))
#146 – A Good Manager Actively Seeks Out Feedback
Manage episode 347832507 series 3419082
Контент предоставлен Support Ops. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Support Ops или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
With support teams, our empathy often creates a culture of nice where it can be tough to have candid discussions. We hold our opinions back rather than risk being confrontational. But a good manager will create a culture that encourages candor and open discussions.
On this episode, we’ll fill in the blank with “Regardless of seniority, every good manager actively seeks out feedback from their team.”
Subscribe: iTunes | Android | RSS | Overcast
Notes and Links
- Nick Francis
- Help Scout
- Kill the Culture of “Nice”
- a16z Podcast: Giving and Getting Feedback — for Bosses and Employees
- Radical Candor — The Surprising Secret to Being a Good Boss
- The Five Dysfunctions of a Team
- The 6 Exercises We’re Doing to Help With Artificial Harmony
- Libby
- Loomio
- Suffering from Busyness? Create More Yutori In Your Work
- Eager Labs
- Find your next job with a company that values support and support professionals.
- Intro Music – “Happy Rock” from Bensound
If you enjoyed this episode, Tweet about it or share some love with a review.
30 эпизодов
Поделиться
