This famously is the year of elections. So the Stephanomics feed has been taken over by our bonus series, Voternomics. It’s a weekly look at the way geopolitics - and elections - are upending the longstanding assumptions of policymakers and business people around the world. Hosted by Stephanie Flanders, head of Bloomberg Economics and former BBC economics editor, former government advisor Allegra Stratton and Opinion columnist and author Adrian Wooldridge.
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Is Customer Service Dead in the Age of AI?
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Контент предоставлен Newstalk. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Newstalk или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
This week on Taking Stock Mandy Johnston delves into the world of Customer Service when she talks to the Consumer Editor with the FT Claer Barrett about the role of ‘Bots’ and AI when trying to contact companies.
As Liz Truss's new book sparks controversy Mandy talk to Ian Dale of LBC Radio about her tenure and memoir.
And, as the Government unveils its economic projections, Economist Dan O’Brien offers his insights on their fiscal strategy.
208 эпизодов
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Manage episode 414747476 series 2500787
Контент предоставлен Newstalk. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Newstalk или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
This week on Taking Stock Mandy Johnston delves into the world of Customer Service when she talks to the Consumer Editor with the FT Claer Barrett about the role of ‘Bots’ and AI when trying to contact companies.
As Liz Truss's new book sparks controversy Mandy talk to Ian Dale of LBC Radio about her tenure and memoir.
And, as the Government unveils its economic projections, Economist Dan O’Brien offers his insights on their fiscal strategy.
208 эпизодов
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Похожие на Taking Stock
This famously is the year of elections. So the Stephanomics feed has been taken over by our bonus series, Voternomics. It’s a weekly look at the way geopolitics - and elections - are upending the longstanding assumptions of policymakers and business people around the world. Hosted by Stephanie Flanders, head of Bloomberg Economics and former BBC economics editor, former government advisor Allegra Stratton and Opinion columnist and author Adrian Wooldridge.
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…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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continue reading
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continue reading
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…
continue reading
Evan Davis hosts the business conversation show with insights from the people at the top.
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Player FM - приложение для подкастов
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