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Amplifying Subject Matter Expert Voices with Maria Taylor
Manage episode 443120603 series 2988342
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“We want to amplify your voice across the organization so that instead of you having to train 200 people [one on one] on this particular process, we can amplify your voice, get it out to all 200, and then maybe it's just the five or ten that need that extra support or have deeper questions.”
-Maria Taylor
Have you ever met a brilliant frontline employee who was great at what they did, but no one could replicate it and there was risk if the person ever left the company? Listen in for some tips on how to extract their knowledge for everyone’s benefit, including theirs.
My guest is Maria Taylor. Maria is a Chief People Officer with over 15 years' experience in the people space. Her specialty is transforming HR departments into strategic People Operations powerhouses, and has had the opportunity to do this across various industries including retail, service, CPG, and most recently in horticulture. With a keen eye for efficiency, systems, and analytics, Maria has a proven record of identifying and nurturing top talent, and helping others amplify their superpowers through others.
In this episode of Talent Management Truths, you’ll discover:
- What is “dip” training and why you should avoid it
- Insight into what drove the 100% adoption rate of a new online learning system at launch
- Tips for helping long-term employees feel comfortable sharing their knowledge without them feeling at risk
Links
- Maria Taylor on Linkedin: https://www.linkedin.com/in/maria-taylor-people-ops/
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Follow me
LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/
Instagram: @greenappleconsulting
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