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Iterating Employee Experience with Sarah-Jayne Lehtinen
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“We always have to be going back and looking at what are we doing? Is it working? Why or why not?
-Sarah-Jayne Lehtinen
Do you have an approach for ensuring a continuous feedback loop when it comes to employee experience? How do you and your HR team navigate adapting to business needs? In today’s episode, my guest and I delve into the importance of designing intentional employee experiences, the importance of iteration, and adapting to the ever-changing needs of the business.
My guest is Sarah-Jayne Lehtinen. As a former educator, project manager and operations specialist, Sarah-Jayne joined Prodigy 7 years ago to build a People team. She has had the privilege of helping shape a unique culture that has helped the company succeed and grow (even through the ups and downs). Prodigy has grown from 20 to 300 employees in the last 7 years. With a highly aspirational mission “to help every student in the world to love learning,” having a high performing team is essential to achieving that mission and Sarah-Jayne has been building a team that is well positioned and excited to enable that.
In this episode of Talent Management Truths, you’ll discover:
- How intentional design of your employee experience can drive engagement
- Examples of how cross-functional collaboration can break down silos
- Insight into the evolution of a performance management approach from high empathy and low effectiveness to a balance of the two
Links
- Sarah-Jayne Lehtinen on Linkedin: https://www.linkedin.com/in/sarah-jayne-lehtinen-051702a1
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