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How to respond to reviews?
Manage episode 344515580 series 2836234
Responding to reviews is your opportunity to shine in front of current and future customers. 4.3 is stated as the optimal rating for customer reviews, so how can merchants manage negative reviews?
Listen to this episode as David shares some nuggets of gold around responding to reviews:
- The do’s and don’ts for responding to reviews.
- Turning negative reviews into opportunities.
- The real benefits for merchants who respond to every review.
For more information on Okendo
For more information about Zyber Digital
Visit our website - https://www.zyber.co.nz
Follow us on Facebook - https://www.facebook.com/zyberwebdesign/
Join our exclusive Facebook insider groups
Shopify NZ - https://www.facebook.com/groups/shopifynz/
Shopify VIP - https://www.facebook.com/groups/shopifyvip
109 эпизодов
Manage episode 344515580 series 2836234
Responding to reviews is your opportunity to shine in front of current and future customers. 4.3 is stated as the optimal rating for customer reviews, so how can merchants manage negative reviews?
Listen to this episode as David shares some nuggets of gold around responding to reviews:
- The do’s and don’ts for responding to reviews.
- Turning negative reviews into opportunities.
- The real benefits for merchants who respond to every review.
For more information on Okendo
For more information about Zyber Digital
Visit our website - https://www.zyber.co.nz
Follow us on Facebook - https://www.facebook.com/zyberwebdesign/
Join our exclusive Facebook insider groups
Shopify NZ - https://www.facebook.com/groups/shopifynz/
Shopify VIP - https://www.facebook.com/groups/shopifyvip
109 эпизодов
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