Manage episode 306726200 series 2836234
How does a 120x return sound to you by installing this app? Things are getting pretty exciting on Talk’n Shopify this week as Leo and Waldo are joined by Tom Murphy and Bunty Agrawal, founders of Kiwi owned company Frankie to chat about AI powered personalisation.
At a brick and mortar store one of the best things you can do to improve customer experience is greet customers by name when they walk in the door. What about if you could replicate this level of personalisation online as well?
Frankie is an app for merchants that provides omnichannel personalisation at scale. It recommends in real-time exactly what each customer wants most from you. We discuss the power of AI, Frankie’s integration with Shopify POS and taking your Klaviyo flows to the next level.
Check out this episode to learn how you can use AI powered personalisation to improve customer experience, and ultimately grow your CRO.
Links from the show
Not Just a Cadbury Ad Campaign: https://www.youtube.com/watch?v=VDWa8fZ4p1E
This person does not exist: https://www.thispersondoesnotexist.com/
Thanks to Gorgias for being such a great sponsor!
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