Empowering the Next Generation of Workers: Insights from Blend's Co-Founder Jules Smith

Tech on Toast, The Hospitality Tech Podcast

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where I had the pleasure of chatting with Jules Smith, co-founder of Blend. If you’re in the hospitality industry or just interested in innovative training solutions, this episode is a must-listen! Here are three key takeaways that really stood out to me:Revolutionizing Training for the Deskless WorkforceJules and her co-founders are on a mission to transform how training is delivered to deskless workers, particularly in the hospitality sector. They recognize that traditional training methods are outdated and often ineffective. With a focus on mobile-first, micro-learning, Blend is making training more accessible and engaging for a new generation of workers who consume information differently. This approach not only enhances learning but also helps retain talent by providing a more supportive onboarding experience.The Power of User-Generated Content (UGC)One of the most exciting aspects of Blend is its emphasis on user-generated content. Employees can create and share their own training videos, showcasing their unique skills and knowledge. This not only fosters a sense of ownership and pride among staff but also allows businesses to capture and share their culture in a way that resonates with new hires. As Jules pointed out, a video speaks a million words, and having authentic content from real employees can significantly enhance the learning experience.Future-Proofing Training with AI and CustomizationLooking ahead, Blend is set to roll out Version 2 of their platform, which will include AI-powered features, customizable learning pathways, and full language translation. This means that training can be tailored to meet the diverse needs of employees, including those with different learning styles and language preferences. As the workforce evolves, it’s crucial for businesses to adapt their training methods to ensure everyone can thrive.If you're curious about how Blend is changing the game for training in the hospitality industry, be sure to check out the full episode! 🎧✨👉 Listen now and let me know your thoughts! What do you think about the future of training in your industry?#TechOnToast #Blend #Hospitality #TrainingInnovation #UserGeneratedContent #MicroLearning #PodcastEpisode