#505: Keeping pace with retail customer expectations with Craig Moore, Körber Supply Chain

The Agile Brand™ with Greg Kihlstrom

We are here at Shoptalk 2024 at the Mandalay Bay in Las Vegas, where retailers and the platforms that support them are gathered to talk about reimagining retail for the omnichannel consumer.

In the retail world, social media virality blows up brands overnight, but a great supply chain strategy is critical to keeping customers. So much so, 77% shoppers will write off a brand after experiencing shipping delays, according to Körber Supply Chain Software.

Today we’re going to talk about how retailers can keep pace with customer expectations via sophisticated solutions, like order management software (OMS).

To help me discuss this topic, I’d like to welcome Craig Moore, VP of Sales at Körber Supply Chain.

Resources

Korber Supply Chain website: https://www.koerber-supplychain-software.com/en

Shoptalk website: https://shoptalk.com/us

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