Advanced AUTO-mation with Adolfo Rodriguez

The Art of A.I. for Business

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2y ago 16:45

MP3•Главная эпизода

Automation in the auto-parts industry is the topic of this episode where Jerry is joined by Adolfo Rodriguez the SVP of Technology Transformation at Advance Auto Parts - a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers.

They discuss how modern AI and automation technology helps optimize the relationship between 1,000,000 auto-parts and the 200,000 vehicles that they service. Adolfo shares the story of the transformation of an auto-part company to a technology company.

Adolfo also covers how Advance created and employees a customer support bot that is versed in answering questions relating to car parts, warranties and much more. The bot can cover 25% of all questions thrown its way… very impressive.

Bonus… Beyond AI and Automation, Jerry and Adolfo hint at the fact that they have been in the same rock and roll band for the past 12+ year… and have recorded a bonus episode on what it means to “Mind the Gap”.

Connect with Jerry on LinkedIn here. And Jerry’s Digital Twin (DJ) here.

Also buy the Paperback of Art of Automation here.

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#Tech #Jerry Cuomo #Business