))
Take a Punk rock approach to your CX and create more superfans with Adrian Swinscoe
Fetch error
Hmmm there seems to be a problem fetching this series right now.
Last successful fetch was on July 16, 2024 10:14 (
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 393287617 series 3482794
Контент предоставлен Mention Me. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Mention Me или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
In this episode we spoke with Adrian Swinscoe, CX advisor, author, speaker and creator of Punk CX.
Adrian discussed the concept of a punk version of customer experience and how it pushes business leaders to fundamentally think and act differently in their approach to CX.
During our chat, Adrian shared some key concepts and practical takeaways from his best selling books that will allow you harness your inner punk and transform your own CX.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
61 эпизодов
Поделиться
