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Elisabeth Courland, Digital CSM at Talentsoft - Data Driven Customer Journey in Digital CS
Manage episode 289774101 series 2463540
Контент предоставлен Planhat & Anika Zubair and Anika Zubair. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Planhat & Anika Zubair and Anika Zubair или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
In this episode, our host Anika Zubair chats with the inspiring Elisabeth Courland, Digital CSM at Talentsoft, about data driven customer journeys in digital CS.
Data is undoubtedly crucial in customer success management, as it enables you to have data driven insights, provide analytics, and any upsell opportunities. So, how do you integrate this data into your customer journey to optimize the process, track sales activities, and ultimately fuel growth?
Podcast enquiries: sofia@planhat.com
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Поделиться
Manage episode 289774101 series 2463540
Контент предоставлен Planhat & Anika Zubair and Anika Zubair. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Planhat & Anika Zubair and Anika Zubair или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
In this episode, our host Anika Zubair chats with the inspiring Elisabeth Courland, Digital CSM at Talentsoft, about data driven customer journeys in digital CS.
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Podcast enquiries: sofia@planhat.com
73 эпизодов
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