Leading with Heart: The Importance of Emotional Intelligence for Effective 21st Century Leadership, by Jonathan H. Westover PhD

The HCL Review Podcast

Abstract: This article examines the importance of emotional intelligence for effective 21st century leadership. It defines emotional intelligence as having four key components - self-awareness, self-management, social awareness, and relationship management - which allow leaders to connect with others, navigate social situations effectively, and make well-rounded decisions. A review of research finds strong correlations between higher emotional intelligence and stronger leadership abilities across industries, as emotionally intelligent leaders inspire higher employee engagement, make strategic choices considering both logic and emotions, and effectively develop talent through understanding others' perspectives. The article provides practical strategies for leaders to develop their emotional skills and illustrates real-world examples, arguing that focusing on emotional intelligence through self-reflection, active listening, role-playing, and soliciting regular feedback is crucial for leaders seeking to reach their full leadership potential and positively transform their organizations.