7. Is Change Management a job? Challenging the limitations of mainstream organizational change thinking (with Minola Jac)

The Lateral Dialogues

Change management has been very present in management practices with lots of well-known methodologies, primarily originating from project management environments. But do they always yield the desired benefits?

What about the non-linear aspects of organizational change? Whether that’s an adjustment to a new environment, letting go of well-known and liked ways of working or facing loss and uncertainty. How clear is the desired end-state, when we lead change and when does the change work stop?

In this episode, we discuss questions around, the position of change management in large organizations and the role of senior management. The usefulness and limitations of a process-focused change management approach. But mainly we explore the human side of change, how to deal with seemingly small experiences of human change that can have a major impact on the organization’s ability to handle change. Change as something that happens to and must be digested by people.

We are joined by our guest, Minola Jac, who describes herself as a journalist by trade and a changed practitioner by choice. We discuss not only learnings based on her extensive experience as a change practitioner in a large corporate organization, but also insights from her book “Everyday Inspiration for Change: How Daily Experiences Can Be Your Mentor for Change in Life and Work.” With her book in mind, we discuss the power of storytelling in change.