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What's The Deal With Terrible Customer Service?
Manage episode 425752652 series 2915010
Контент предоставлен Tammy Rogers and Scott Burgmeyer, Tammy Rogers, and Scott Burgmeyer. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Tammy Rogers and Scott Burgmeyer, Tammy Rogers, and Scott Burgmeyer или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
In the podcast episode "What's The Deal With Terrible Customer Service?", Tammy Rogers, Scott Burgmeyer, and Karman Hotchkiss explore the decline in effective customer service. They discuss various perspectives on what constitutes good customer service, emphasizing the importance of building relationships and meeting customer needs. The conversation highlights changes in service delivery, challenges in maintaining quality, and the necessity of setting clear expectations and parameters. The discussion also touches on the role of discretion and flexibility in enhancing customer satisfaction.
Questions or topic suggestions? Let us know! podcast@becomemoregp.com
Connect with us on LinkedIn: https://www.linkedin.com/company/becomemoregp
Meet your hosts:
Tammy K Rogers: https://www.linkedin.com/in/tammerarogers
Scott Burgmeyer: https://www.linkedin.com/in/burgy
Producer Karman Hotchkiss: https://www.linkedin.com/in/karman-hotchkiss/
Other Resources: http://www.becomemoregp.com
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