#141 Mastering Vendor Management: Key Strategies for Facility Managers

The Profitable Cleaner

Welcome to Part 2 of the "Mastering Vendor Management: Key Strategies for Facility Managers" episode on the Profitable Cleaner podcast!
In this second installment, we continue unraveling the complexities of vendor management for facility managers. With a focus on advanced Lean Six Sigma applications, this episode dives into the strategies that foster strong vendor relationships and showcases effective ways to manage operations during challenging times like the COVID-19 pandemic. Plus, don't miss the special segment featuring Karen McWaters, an Insight panelist at the upcoming Cleaning Prophets Takeover event in Denver, Colorado, from September 24-26.
Episode Highlights:
Advanced Lean Six Sigma: Further explore how Lean Six Sigma can be applied to optimize vendor management and operational efficiency.
Deepening Vendor Loyalty: Learn key strategies to nurture and sustain long-term relationships with your vendors, ensuring mutual success.
Navigating Crises: Discover real-life examples of managing vendor relations during crises, with practical tips for maintaining supply chain stability.
Learning Objectives:
-Implement advanced Lean Six Sigma techniques to streamline operations and reduce costs.
-Develop robust strategies for building and maintaining vendor loyalty to support sustainable business growth.
-Apply crisis management strategies effectively to ensure uninterrupted operations during global disruptions like pandemics.
Chapters:
0:00 - Introduction to Transformative Vendor Management
3:12 - Engaging Ice Breakers and Birthday Celebrations
7:45 - Inspiring Career Journey of Karen in Vendor Management
14:30 - Mastering Vendor Services and Relationships
22:15 - Spotlight on Raquel Medina: Vendor Excellence
27:00 - Achieving High Vendor Performance and Expectations
34:45 - Leveraging ISO and Six Sigma for Vendor Management Success
42:30 - Effective Communication in Vendor Relationships
49:15 - Overcoming Common Challenges in Vendor Management
56:00 - Janitorial Service Excellence: A Case Study
1:03:30 - Utilizing Reporting and Data for Better Vendor Management
1:08:00 - Final Insights and Takeaways for Vendor Management
Tune in now to elevate your skills in vendor management and thrive in the demanding world of facility management!
Don't Miss Our Events:
Stay informed about our next Cleaning Prophets event at www.cleaningprophets.com
Sep 24th - 26th, Denver Takeover
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