BSI Kitemark for Service Excellence
Manage episode 449970458 series 2932343
In this episode, Matthew explores the BSI Kitemark for Service Excellence.
He speaks to BSI’s Julie Walker and Chris Parry about the purpose behind its development, its intended audience, and the benefits it offers to both organizations and consumers.
And being The Standards Show, Julie and Chris also share their standards journeys.
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BSI Kitemark for Service Excellence
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