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Stacy Sherman on how to design customer experiences that drive loyalty
Manage episode 409253713 series 1321127
This week's guest, CX author and speaker Stacy Sherman, is an expert at turning that aspiration into reality. In this episode, she joins our Director of Human Support Bobby Stapleton to discuss her Doing CX Right framework to design a standout customer experience to help you get – and keep – customers, and shares her best practices for empowering your teams and creating a culture of customer excellence.
Watch this episode on YouTube: https://www.youtube.com/watch?v=bgdilycaU68
📝 Blog: https://www.intercom.com/blog/videos/the-ticket-cx-expert-stacy-sherman
😁 Follow the people:
https://www.linkedin.com/in/stacysherman/
https://www.linkedin.com/in/bobbystapleton/
Follow our podcast:
🍏 Apple Podcasts https://podcasts.apple.com/gb/podcast/the-ticket-discover-the-future-of/id996103731
🎧 https://open.spotify.com/show/6zlcXgcd2kX9E4cbQTCsR9
🎥 https://www.youtube.com/playlist?list=PLlCIldMZCaFrn43ZNAiw00icA-nRW5wVF
💻 RSS Feed https://art19.com/shows/inside-intercom
Newsletters:
Sign up for The Ticket: A twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter
Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI. https://inter.com/productpodcast
Say hi on 👋
Twitter: https://twitter.com/intercom
LinkedIn: https://www.linkedin.com/company/intercom/
Get a free trial of Fin, our breakthrough AI chatbot, here: https://www.intercom.com/fin
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
428 эпизодов
Stacy Sherman on how to design customer experiences that drive loyalty
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Manage episode 409253713 series 1321127
This week's guest, CX author and speaker Stacy Sherman, is an expert at turning that aspiration into reality. In this episode, she joins our Director of Human Support Bobby Stapleton to discuss her Doing CX Right framework to design a standout customer experience to help you get – and keep – customers, and shares her best practices for empowering your teams and creating a culture of customer excellence.
Watch this episode on YouTube: https://www.youtube.com/watch?v=bgdilycaU68
📝 Blog: https://www.intercom.com/blog/videos/the-ticket-cx-expert-stacy-sherman
😁 Follow the people:
https://www.linkedin.com/in/stacysherman/
https://www.linkedin.com/in/bobbystapleton/
Follow our podcast:
🍏 Apple Podcasts https://podcasts.apple.com/gb/podcast/the-ticket-discover-the-future-of/id996103731
🎧 https://open.spotify.com/show/6zlcXgcd2kX9E4cbQTCsR9
🎥 https://www.youtube.com/playlist?list=PLlCIldMZCaFrn43ZNAiw00icA-nRW5wVF
💻 RSS Feed https://art19.com/shows/inside-intercom
Newsletters:
Sign up for The Ticket: A twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter
Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI. https://inter.com/productpodcast
Say hi on 👋
Twitter: https://twitter.com/intercom
LinkedIn: https://www.linkedin.com/company/intercom/
Get a free trial of Fin, our breakthrough AI chatbot, here: https://www.intercom.com/fin
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
428 эпизодов
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