Stephanie Cowan: Scaling Law Firms with Technology, Accountability, and Strategic Staffing

Traffic to Leads

About Stephanie Cowan: Stephanie Cowan, a dynamic leader in legal operations and technology, currently serves as Chief Operating Officer for Legal Ascend and Innovate Legal Tech, both under the umbrella of Rob Levine Legal Solutions. With over 15 years of experience in legal project management and technology, she has a proven track record of driving innovation and efficiency within the legal field. Previously, Stephanie held various roles, including Director of Technology at Brain Trust Legal and Project Manager at Vineskills. Her extensive background combines strategic innovation with operational excellence, empowering law firms to achieve sustainable growth.

In this episode, Ted and Stephanie Cowan discuss:

• Effective strategies for law firm growth and scaling
• The importance of accountability for business success
• Leveraging technology to modernize law firm operations
• Specialized staffing solutions to enhance firm efficiency

Key Takeaways:

• Weekly accountability sessions with both firm owners and team members drive continual goal-setting, providing a structure that promotes growth beyond daily legal work.
• Non-attorney ownership and legislative changes in fee structures pose challenges, yet present opportunities for law firms to adapt by scaling their businesses strategically.
• Customized tech solutions, like cloud-based case management systems, are tailored based on firms’ operational goals, enhancing efficiency and allowing firms to scale.
• Intensive training programs for remote intake and case management staff ensure legal assistants have relevant skills, allowing firms to focus solely on firm-specific workflows.

"There’s a disconnect between tech and the firm…they’re not speaking the same language, and firms feel like they didn’t get what they were promised." — Stephanie Cowan

Connect with Stephanie Cowan:

Website: https://roblevinelegalsolutions.com/

Innovate Legal Tech: https://innovatelegaltech.com/

Legal Ascend: https://www.legalascend.com/

LinkedIn: https://www.linkedin.com/in/stephanie-cowan-846a232a/

Traffic to Leads Information and links

JuvoLeads.com contact page: https://juvoleads.com/contact/

JuvoLeads website: https://juvoleads.com/

Connect with show host Ted DeBettencort: [e-mail]

Ideas or guests for the show: [e-mail]

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