E74: General Catalyst CEO on Running VC Like an Enduring Company

"Turpentine VC" | Venture Capital and Investing

Hemant Taneja, CEO of General Catalyst discusses the firm's evolution from an artisanal business to an enduring venture platform, focusing on operational rigor, fund size, talent strategy, and investments in companies like Stripe and Snap, while emphasizing the importance of responsible innovation and long-term industry transformations.

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LINKS:

General Catalyst: https://www.generalcatalyst.com/

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X / TWITTER:

@htaneja

@eriktorenberg

@generalcatalyst

@TurpentineVC

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HIGHLIGHTS FROM THE EPISODE:

• Hemant Taneja became CEO of General Catalyst through a deliberate five-year succession plan that began when Ken Chenault joined as chairman to mentor him and help transform GC into an enduring business rather than just a traditional venture partnership.
• General Catalyst aims to differentiate itself by operating with the same operational rigor as successful tech companies, moving away from the traditional "artisanal" venture capital model where partners make decisions like oracles around a table.
• The firm developed its mission and values in 2018, focusing on "investing in positive, powerful change that endures" and positioning itself as a platform for inclusive capitalism.
• GC focuses on four main areas: global resilience (including climate and defense), AI transformation, health assurance, and financial inclusion through fintech and crypto technologies.
• Unlike some competitors, GC intentionally keeps fund sizes smaller because Taneja believes you can't scale venture capital funds to be very large while maintaining performance.
• The firm maintains a unique culture that preserves the magic of partnership for investment decisions while running with corporate rigor in operations, with Taneja serving as both CEO for business operations and managing director for investments.
• GC's healthcare strategy focuses on radical collaboration with health systems to make them better businesses, aiming to create a trillion-dollar ecosystem rather than a single trillion-dollar company.
• The firm's "creation" (incubation) strategy has evolved from being serendipitous to becoming more structured, aiming to launch 6-8 companies per year that require interdisciplinary teams and significant capital.
• GC introduced a customer value fund to provide non-dilutive financing for subscription-oriented businesses' customer acquisition costs, offering an alternative to equity funding.
• Taneja believes that for new venture firms starting today, having a specific point of view is crucial for rising above the noise in an overcapitalized industry, as the traditional generalist approach is no longer sufficient.
• The firm emphasizes "radical collaboration" over disruption, believing that working with existing institutions and understanding their legacy is key to creating lasting change in complex industries.
• GC's talent strategy focuses on bringing in diverse thinkers who share the firm's values and can build their own investment platforms within the larger organization.