#13 Systemizing Your Business from the Ground Up

Unconventional Founders

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In this episode of Unconventional Founders, Kat Coate interviews Dave about the importance of systemizing a business from the ground up. They discuss the early days of starting a business, the need to become self-sufficient in every aspect, and the dangers of outsourcing without understanding the task yourself. Dave shares his experience of building Lightning products and the challenges he faced, such as not making enough profit and the need to pay yourself a fair wage. They also talk about the use of tools like Loom for documenting processes and training employees. In this conversation, Dave and Kat discuss the importance of systemizing operations in a business. They highlight the use of tools like Loom and Fireflies to create standard operating procedures (SOPs) and improve communication with clients. They emphasize the need for clear documentation, enforcing processes, and leading by example. They also share their experiences with using different software tools and the importance of testing and adapting systems to fit the specific needs of the business. The conversation concludes with practical tips for business owners to systemize their operations.
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