UCDP Ep #33 - Interview with Joe McCloskey of the NIADA on 50 years in the used car business

Used Car Dealer Podcast

In this episode of the Used Car Dealer Podcast, Zach Klempf interviews Joe McCloskey the NIADA President of the board of directors and a successful Colorado-based used car dealer operator who has been in the business for over 50 years. Zach and Joe discuss the importance of IADAs as well as 20 groups, inventory during the pandemic, and thoughtful advice from Joe's years in the business.

Some of the questions asked include:

Q) So let’s get started, and for those of us listening talk about how you got into the car business and what the last 50 years have been like from an industry evolution standpoint?
Q) You mentioned to me on our first call that you have owned franchise dealerships as well as independent dealerships, in your opinion, what are the advantages/disadvantages of running a franchise store versus an independent?
Q) Joe, what has this inventory crisis been like from your dealership’s lens?
Q) How have you creatively sourced inventory in this market?
Q) What’s different about the pandemic customer versus the pre-pandemic customer from your lens?
Q) What is your strategy (without giving away anything you don’t want to share) with your inventory in this last half of 2021?
Q) Inventory management is one of the key components of a successful used car dealer operation, what else (ex. customer buying experience) is important for dealers to get right in this market?
Q) What advice do you have for a used car dealer just getting into the business and starting up in 2021?
Q) Talk about the importance of the NIADA and your state IADA and why they have been helpful for you as a dealership? (From an educational standpoint for example)
Q) Lastly Joe, what are your predictions for the rest of the year in terms of the used marketplace?
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Read the transcribe of this episode https://blog.sellyautomotive.com/blog/interview-with-joe-mccloskey-on-50-years-in-the-used-car-business