The OpsStars Podcast is your go-to resource for Revenue Operations insights and strategies. Join us as we bring together RevOps professionals from marketing, sales, and customer success operations to share ideas, discuss best practices, and explore cutting-edge revenue growth techniques. Expect candid conversations with top OpsStars in the field, giving you the knowledge and inspiration needed to enhance the buyer experience, drive organizational growth, and excel in your career. Discover th ...
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SaaS Stories is my not-so-secret quest to learn what it truly takes to succeed in the world of SaaS—and I’m inviting you along for the ride! I have the pleasure of sitting down with brilliant minds and industry trailblazers to explore their journeys, uncovering the secrets behind their growth, the gaps they spotted in the market, and what really drives them. It’s not all smooth sailing—there are challenges, unexpected turns, and moments of reflection where they share what they’d love to chan ...
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Building Customer Trust: Rachael McBrearty on Scaling SaaS with AI and Human Touch
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Rachael McBrearty, Chief Customer Officer at Evisort brings a wealth of experience from her days at Cisco and LeanData to her current role at Evisort, a leader in AI-driven document intelligence. In this episode, we dive deep into the evolving world of SaaS, customer success, and AI's role in transforming business processes. Rachael’s unique perspe…
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From Tech Visionary to Cybersecurity Pioneer: Vaughan Shanks on Navigating the Digital Threat Landscape and Scaling Startups
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Explore the evolving cybersecurity landscape with Vaughan Shanks, CEO and co-founder of Cydarm Technologies, as he reflects on his journey from tech enthusiast in the ‘90s to pioneering cybersecurity solutions for today’s digital threats. Vaughan opens up about the pivotal moments that led him to create his company and the increasing challenges in …
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Human-Centric RevOps: The Intersection of People, Process and Technology with Jeremy Steinbring, Founder of Revonix Consulting
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In this insightful episode of the OpsStars podcast, Jeremy Steinbring, Founder of Revonix Consulting, shares his unconventional journey from audio engineering to becoming a RevOps expert. Host Don Otvos and Jeremy dive deep into the challenges faced by fast-growing startups in managing their tech stacks and the importance of maintaining a human-cen…
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From Silicon Valley to Southeast Asia: Patrick Gentry’s Journey to Revolutionising HR Tech with Sprout Solutions
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In this episode of SaaS Stories, I’m excited to be joined by Patrick Gentry, the co-founder and CEO of Sprout Solutions. Sprout, an HR tech company based in the Philippines, has grown into a leading player in the industry, helping mid-market and enterprise clients automate their HR and payroll systems. Patrick shares his unique journey from startin…
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Practical Advice from The Revenue Operations Manual with Sean Lane, Founding Partner at Beacon GTM and author of "The Revenue Operations Manual”
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In this insightful episode of the OpsStars podcast, Sean Lane, Founding Partner at Beacon GTM and author of "The Revenue Operations Manual," shares his extensive experience and practical advice for RevOps professionals. Host Don Otvos and Sean dive deep into the essential qualities that make great RevOps professionals, the importance of balancing t…
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From failed partnerships to SaaS success: Natalie MacLees on the importance of finding the right Co-Founder
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In this episode of SaaS Stories, we chat with Natalie MacLees, co-founder of N Squared, who has successfully bootstrapped her way to building a thriving SaaS business. From a graphic design background to navigating failed partnerships, Natalie shares her story of resilience, strategic growth, and why scrappiness is key to success in the SaaS world.…
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Building a Data-Driven Foundation for Success in Operations with Jessenia Francisco, Director of Marketing Operations at Lucid Software
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In this episode of the OpsStars podcast, Jessenia Francisco, Director of Marketing Operations at Lucid Software, joins Don Otvos to share her journey from finance to RevOps and the valuable lessons she's learned along the way. They discuss the challenges of data management in rapidly growing organizations, the importance of clean and reliable data,…
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From SaaS Developer to Boardroom Leader: Saurabh Jain’s Journey to Scaling TrialKey
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In this episode of SaaS Stories, we chat with Saurabh Jain, Executive Chairman at TrialKey, about his remarkable journey from a software developer to leading companies in the healthcare tech space. Saurabh shares how he built and scaled multiple SaaS ventures, including his latest endeavor, TrialKey, a medtech SaaS platform revolutionising clinical…
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How AI Will Take Your Job…to the Next Level with Sai Karthik “SK” Ramakuru, Director of Sales Productivity Strategy and Analytics at MongoDB
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In this episode of the OpsStars podcast, Sai Karthik “SK” Ramakuru, Director of Sales Productivity Strategy and Analytics at MongoDB, joins Don Otvos to explore the transformative impact of AI on Mongo DB’s GTM teams. SK shares MongoDB's journey in leveraging AI to enhance sales productivity, improve customer experiences, and streamline operations …
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From Investor to SaaS Disruptor: How Kevin Lasser Built RevKeep to Solve Healthcare Challenges
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In this episode of SaaS Stories, we sit down with Kevin Lasser, co-founder of RevKeep, a company revolutionising healthcare audits. Kevin shares his incredible journey from being a successful investor with multiple exits to diving into the healthcare tech space. Learn how he took an innovative idea from a sticky note problem-solving approach to a r…
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"Talking to Strangers" as a Key Skill in Scaling SaaS
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In this episode of SaaS Stories, we sit down with Eddie Lin, the innovative mind behind NexusEdge. From his early days studying electrical engineering to his adventures on the reality show Fear Factor, and now leading a successful EdTech startup, Eddie shares his unique journey and the insights he's gained along the way. This conversation dives dee…
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Decoding SaaS Sales with Data-Driven Insights: A deep dive with Martin Garvey from Gong
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In this episode of SaaS Stories, we sit down with Martin Garvey from Gong to explore how leveraging the power of data can transform sales strategies in the competitive SaaS landscape. Martin shares his unique journey into the world of SaaS, the cutting-edge sales strategies at Gong, and how their platform is reshaping the way sales teams operate. F…
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Mastering SaaS Growth: From Strategy to Execution with Tony Yang from Mucker Capital
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In this episode of SaaS Stories, we explore the intricate world of SaaS growth with insights from a leading industry expert, Tony Yang from Mucker Capital. Discover the evolution of SaaS, effective growth strategies for startups, and the critical role of understanding your target market. We delve into the essentials of demand generation, product-le…
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Secrets Behind Cultivating a High-Performance GTM Culture
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Especially in uncertain times, driving the right behaviors and outcomes is crucial for business success. But sustaining a high-performing GTM culture that consistently delivers revenue results, no matter the macroeconomic environment, is easier said than done. Join CaptivateIQ‘s Nate Broome, Brian Via and Tiffany Brown to hear real-world examples o…
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From A CFO Career to SaaS Innovator: The Journey of Creating a Gym Tech Revolution
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Join us on this episode of SaaS Stories as we delve into the inspirational journey of Syed Salman from Inzer, who left a secure CFO career to embark on a transformative motorbike trip around the world. Discover how Syed’s resilience, vision, and dedication are set to revolutionise the way we approach fitness and connect with others in the gym! Send…
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The #1 Secret to RevOps’ Success Transforming the Buyer and Seller Journey
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If you know you know — organizations that have a strong RevOps function achieve more success, drive results more consistently, and create a better experience for both buyers and sellers. How can you position your RevOps organization to create this impact? What is the secret to making the sales experience better for your revenue team? In this keynot…
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“Growth at Any Cost” is a Path to Failure. You Need Quality Revenue - Here’s How
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For years, the mantra was to book any deal, at any cost, and just show the revenue growth. That model is now outdated as Boards want to see quality, profitable revenue. All deals are not created equal, and you should incentivize your sales team to focus on quality. Key takeaways: Why it’s no longer enough to chase the most revenue, to grow at all c…
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SaaS Go-to-Market Strategies and Growth Insights with Xsellerate
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Join us for another round of incredible SaaS stories as we chat with Dave Kenyon and Rob Cassidy from Xsellerate! Learn how they help SaaS founders succeed with effective go-to-market strategies, market validation, and clear messaging. Discover practical tips on scaling, building high-performing teams, and leveraging organic growth. In this episode…
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Fireside Chat with NCR Successfully Navigating Change in the Enterprise
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Tech advancements, trends, and market shifts are happening fast (looking at you, AI) and organizations are doing their best to adapt. But the ability to translate business requirements to the ever-shifting IT side of the house isn’t easy. During this session, Amanda Morrell (Senior IT Salesforce Leader at NCR Corporation) shares how she successfull…
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Tech Meets Sustainability: Andrew Gazal on the Future of ESG
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Welcome to another episode of the SaaS Stories Podcast, where I’m thrilled to dive into the intersection of SaaS and ESG with Andrew Gazal from ESG Tech, joining us from Singapore. Andrew brings a wealth of knowledge about how technology can revolutionize ESG data management, making it more accessible and efficient for companies of all sizes. In th…
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How to Scale a SaaS Startup: Lessons from Harprem Doowa of Eazy Digital
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Welcome to another episode of SaaS Stories! Today, we are thrilled to have Harprem Doowa, founder of Eazy Digital, join us. Harprem's innovative approach to digitizing the insurance industry has paved the way for significant advancements in how insurance companies manage and distribute their products. In this episode, Harprem shares the challenges …
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AI in RevOps: Top Insights from Season 2
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In this episode, we bring together insightful clips from Season 2 of the OpsStars podcast, where RevOps experts share their perspectives on the rapidly evolving role of AI in Revenue Operations. Guests including Nani Shaffer, Keith Jones, Anne Pao, Josh Hill, Sandy Robinson, Rachel Squire, Francis Brero, and Michael Orndoff discuss how AI can augme…
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Maximising Customer Value in SaaS
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On this episode, we are thrilled to have Geoff McDonald, CEO of Ambassador, join us. Geoff shares his expertise on customer retention, engagement strategies, marketing tactics, and the evolving role of AI in the SaaS industry. Key Takeaways Journey and Inspiration: Geoff McDonald shares his personal journey that led to the founding of Ambassador, h…
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Standing out in a crowded marketplace | Fueling SaaS growth with creativity
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Join Keith Tan, Co-Founder of Zeemart, Singapore's pioneering B2B platform for the Horeca industry. Keith shares his inspiring journey from running a successful digital agency to creating a revolutionary product for the food and beverage sector. Discover the key challenges he faced in scaling Zeemart, the importance of building a dedicated team, an…
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From Burnout to Breakthrough: Lessons in Hustle and Efficiency for RevOps with James McArthur, Director of Revenue Operations at Nue
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In this episode of the OpsStars podcast, James McArthur takes listeners on a journey through his diverse professional experiences, culminating in his current role as Director of Revenue Operations at Nue. Joining host Don Otvos, James opens up about his unconventional career path, which began in finance during the Great Recession, transitioned to t…
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Revolutionising Content Creation & The Future of AI in Marketing with Zync AI
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In this enlightening episode of SaaS Stories, Joana Inch of Hat Media sits down with Arjun Sundararajan, the innovative founder of Zync AI. Join us as Arjun shares his journey to launching Zync AI, a platform revolutionising personal branding through AI. Discover the challenges and successes of building a SaaS company, the pivotal role of personal …
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Data Management Dilemmas: Tackling Complexity in Revenue Operations with Kelly Jo Horton, Principal Consultant at RevOps Solutions
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In this episode of the OpsStars podcast, Kelly Jo Horton, Principal Consultant at RevOps Solutions and Founder of MOPsTalks, joins Don Otvos to explore the challenges of data management in RevOps. They discuss the importance of clean and reliable data in RevOps, how the cloud computing has transformed data management nightmares, and why one-size-fi…
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The Power of Customer-Led Growth in SaaS | The Journey of TheySaid
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Welcome to another episode of "SaaS Stories" where we delve into the transformative power of customer-led growth within the SaaS industry. Lihong Hicken, co-founder and CEO of TheySaid, has championed this innovative approach all the way from Salt Lake City. Tune in as Lihong shares her journey from the early days of pioneering SaaS startups to mas…
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Pivot or Perish: Embracing Change in the Fast-Paced World of SaaS with FlyMSG
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This episode isn't just another tech talk; it's a rollercoaster ride through the highs and lows of pioneering a SaaS business, complete with strategic pivots and cutting-edge innovations. Key Takeaways: Strategic Shapeshifting: Learn about the seismic shifts from service-based roots to a formidable SaaS contender, with FlyMSG leading the charge. Na…
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Where Do You Go From RevOps - Advancing Your Career Path
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What does a successful career path in revenue operations look like? Learn from three former RevOps pros who advanced their careers into VC, executive leadership, and COO roles as they share the hallmark tenets of great operators, important skills and competencies, and what translates to the next level in a RevOps career journey. Key takeaways: Get …
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Turning Process into Power: The Next Big Play for RevOps
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In a brutal selling environment, nailing your revenue processes is now a non-negotiable. But with the right toolset, RevOps leaders can streamline and accelerate processes, driving their GTM teams to success — without a massive tech-stack shakeup. Listen as Rattle CEO Sahil Aggarwal is joined by James La Rheir, Director of Global Sales Operations a…
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Unleashing Creativity in Coding: Abhishek Saikia on Transforming Software Development with AI
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Join us for a fascinating episode of "SaaS Stories" where we dive deep with Abhishek Saikia, Co-founder of KushoAI. Explore how Abhishek's journey from data scientist to entrepreneur led to the inception of KushoAI, a groundbreaking solution designed to alleviate the burdens of API testing for developers. This episode sheds light on the various cha…
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Data & Advocacy: The Secret Weapon of RevOps & Customer Marketing with Irwin Hipsman, Former Customer Marketing Director, Forrester and Founder of Repetitos
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In this episode of the OpsStars podcast, Irwin Hipsman, Former Customer Marketing Director, Forrester and Founder of Repetitos, joins Don Otvos to explore the expanding role of customer marketing, which requires a closer relationship to RevOps and customer data to succeed. They discuss the importance of maintaining a clean and accurate customer dat…
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The Reports Your CMO wants to See
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In today’s data-driven landscape, the CMO’s dashboard is more than a collection of metrics; it’s a strategic tool for growth. Learn the essential metrics and reports that top CMOs use to drive pipeline and revenue growth in 2024. Key takeaways: Key Performance Indicators (KPIs): From pageviews to conversion rates to pipeline, discover the metrics t…
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Unlocking Cross-Functional Collaboration in Revenue Operations with Chloe Pott, Marketing Operations Leader
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In this episode of the OpsStars podcast, Chloe Pott, Marketing Operations Leader, joins Don Otvos to share her journey into revenue operations, the importance of marketing automation, and the challenges of working in marketing operations. With degrees in psychology and French, Chloe is a three-time Marketo Champion (2019, 2020, 2021) and Marketo Ce…
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Keep It Simple SaaS! A text messaging solution for business growth
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This latest episode of SaaS stories highlights the journey of CartBoss, founded by Tadej Bogataj. We cover topics such as: Testing to see if there is demand for the product Early growth tips A typical day in the life of a SaaS Founder Sponsored by: https://hatmedia.com.au/ Send us a textJoana Inch
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Next-Level GTM Tactical Tips for Personalized Buying Experiences
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When you have your marketing, sales, operations, and partnerships teams all marching in the same direction, you’re sure to pull off an impressive show. In this session, you’ll find hot takes, actionable takeaways, and thought-provoking answers that will help you innovate on your go-to-market strategy to deliver more personalized buying experiences,…
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Cracking the Code of Revenue Operations: Expert Advice and Insights with Laura Wheeler, Owner of Renegade Operations
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In this episode of the OpsStars podcast, Laura Wheeler, Owner of Renegade Operations, joins Don Otvos to navigate the importance of revenue operations in driving sustainable revenue growth. They discuss Laura's journey from sales into revenue operations leadership, the challenges she faced in her roles, and the role of revenue operations in optimiz…
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How to Design and Execute a Rock-Solid AI Strategy that Drives Results
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It’s time to go from theory to action. In this session, you’ll hear a thoughtful approach for weaving AI into your strategic planning. Rebby John (Salesloft’s Senior Director of Sales Engineering) tackles the common questions and considerations surrounding AI — based on Salesloft’s unique perspective as an innovator in the category. Key takeaways: …
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Data-Driven Performance Management in 2024 with Pete Kazanjy, Co-founder of Atrium
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In this episode of the OpsStars podcast, Pete Kazanjy, Co-founder of Atrium and founder of Modern Sales Pros, joins Don Otvos to explore the role of performance management in sales organization. They discuss how managers can effectively manage their teams through data-driven insights, the challenges of interpreting performance data, and the support…
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Collaboration Station: RevOps and Enablement
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In this panel discussion with operations and enablement leaders, you’ll learn best practices on improving handoffs, achieving tight alignment, and capitalizing on joint opportunities to achieve sustained growth and revenue. Rate & Review OpsStars Podcast Spotify Apple Podcasts RSS Feed OpsStars Podcast is hand crafted by our friends over at: fame.s…
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The SaaS Architect: Building Future-Proof Platforms with Jay Tokosch
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Dive into the heart of innovation with Jay Tokosch. Hosted by Joana Inch of Hat Media, this podcast series explores the journeys of tech and SaaS leaders who are shaping the future. In this episode, we sit down with Jay Tokosch, the visionary CEO behind NoteAffect, to uncover the stories behind his entrepreneurial ventures across the tech landscape…
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Certifications, Community, Competencies, and AI: Setting Yourself up for Success with Keith Jones, GTM Systems Lead at OpenAI
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In this episode of the OpsStars podcast, Keith Jones, GTM Systems Lead at OpenAI, joins Don Otvos to dive into the importance of community and connections, the role of AI in sales and revenue operations, and managing processes in a fast-paced environment. Keith is a former college dropout now thriving as a tech expert. In his role at OpenAI, he lea…
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The Impact of Generative AI on Ops Roles
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Are you prepared to incorporate generative AI into your Sales organization? Is now the best time to join the GenAI movement? Learn from Karan Singh and Craig Rosenberg, two experienced revenue leaders, as they share their investigation into the generative AI landscape. If you enjoyed this episode, then please either: Subscribe, rate, and review on …
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Education, Community, and Resilience: How to Start a Career in RevOps with Michael Orndoff, Senior Manager of Sales Operations at EverCommerce
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In this episode of the OpsStars podcast, Michael Orndoff, Senior Manager of Sales Operations at EverCommerce, joins Don Otvos to share his personal journey and expertise in how to start and succeed in your RevOps career. They delve into the importance of community, continuous learning, and leveraging technology for success. Michael is an experience…
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Culture Catalyst: Navigating Growth and Resilience in the SaaS Sphere with Kate Bradley Chernis from Lately
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Join Kate Bradley Chernis, CEO and founder of Lately, in her dynamic and candid conversation on navigating the challenges of scaling a business to fostering resilience and empowerment. This episode is packed with wisdom and wit to inspire your own entrepreneurial journey. Get ready for insights, anecdotes, and actionable advice as Kate dives deep i…
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3 Ways to Protect Revenue and Preserve Customers
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In this session hear how business leaders are reducing churn, getting ahead of risk, and cultivating a legion of loyal customers. The panelists cover topics such as automation, using the right customer data, renewals cadences, and more. If you enjoyed this episode, then please either: Subscribe, rate, and review on Apple Podcasts Follow on Spotify …
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Exploring the Landscape of Analytics and AI in Marketing Operations with Rachel Squire, Marketing Operation Consultant at MOBI Solutions
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37:42
In this episode of the OpsStars podcast, Rachel Squire, Marketing Operations Consultant at MOBI Solutions, joins Don Otvos to share thoughts on the future of marketing and revenue operations. They dive into the impact of AI on the industry, how RevOps is becoming a strategic partner in businesses, and the role of analytics in marketing and revenue …
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1
The Next RevOps Revolution: AI & Data Science in Revenue Plays
27:07
27:07
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27:07
Ari and Kelly, representing NVIDIA’s Revenue Marketing team, take the OpsStars stage to share their experience in leveraging AI and data science for revenue play efficiency, scaling, and ROI. Learn how NVIDIA’s team of data scientists interpret the signals that feed into tying all things to revenue for a clearer lens in identifying buying groups in…
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Curiosity and Creativity in Ops: Navigating Challenges and Shaping the Future with Rachel Godfrey, Senior Marketing Operations Manager at BambooHR
33:27
33:27
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33:27
In this episode of the OpsStars podcast, Rachel Godfrey, Senior Marketing Operations Manager at BambooHR and 2023 OpsStar of the Year, joins Don Otvos to discuss her journey in operations, the future of RevOps, as well as the value of curiosity, persistence, and creativity in RevOps. Before taking on her current role at BambooHR, she was the Market…
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