Лучшие подкасты про Jay Goninen (2024)

1
2024 Technician Pay Survey Results & Data Tool 55:37

6d ago55:37

55:37

WrenchWay Co-Founders Jay Goninen and Mark Wilson dive into WrenchWay’s 2024 Technician Pay survey. The survey gathered data about pay and benefits from thousands of technicians across the country. WrenchWay processed the information and developed an evolving technician compensation tool available for free at wrenchway.com/pay. Download the video w…

1
Navigating Automotive Technician Education 1:05:24

13d ago1:05:24

1:05:24

George Arrants, Vice President at ASE Education Foundation, is back to clear up misconceptions about hiring employees under 18, discuss the shortage of teachers, and explore the impact that work-based learning can have on students. View the video podcast on YouTube About Our Guest: George Arrants Vice President, ASE Education Foundation george.arra…

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Repairing Relationships in the Service Department 1:03:06

20d ago1:03:06

1:03:06

Trust in the service department is imperative to running an effective shop. Derrick King, Director of Fixed Operations at ClearShift, joins us to give honest advice every shop needs to hear. From the importance of having transparency with your employees to simply respecting their career aspirations, you don’t want to miss these tips! View the video…

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How Do You Define Success? 1:09:07

27d ago1:09:07

1:09:07

Fernando Miranda, Vice President of Transformers Institute, walks us through how everyone sets their own meaning of success in their career and life. He talks about how to create a positive mindset, ways to stay consistent through the highs and lows of life, and the importance of finding your inspiration. View the video podcast on YouTube About Our…

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The Impact of Digital Tools on Fixed Operations Management 57:28

1M ago57:28

57:28

There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how to evaluate p…

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Dealership Recruiting w/ WrenchWay & Hireology 1:06:34

1M ago1:06:34

1:06:34

WrenchWay partners with Hireology to help dealerships better hire technician talent. Tiffany Czerwinski, Director of Automotive Partnerships at Hireology, discusses the impact this new partnership will have on dealership recruiting. She also addresses several challenges the automotive industry is currently facing, including talent shortages and the…

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Service Department Communication 1:03:56

2M ago1:03:56

1:03:56

Chris Craig, the Fixed Operations Content Owner from RockED, is back to talk about service department communication. In this episode, he dives into the current state of the automotive industry, gives various management and communication advice on how to support shop staff, and shares great tips for service advisors. View the video podcast on YouTub…

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Creating Work-Based Learning Opportunities for Students 1:02:43

2M ago1:02:43

1:02:43

Sue Dickson, Founder of Give Me Ten, and Jack Wilson, Auto Service Instructor at Lake County Tech Campus, discuss the progress of collaborating with the industry to develop more meaningful work-based learning opportunities for students. Each individual's path in the automotive field varies, and not everyone is suited to become a technician. The Giv…

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7 Tips from a 7-Year Technician 47:43

2M ago47:43

47:43

Josh Arnold, Master Technician of Toyota & Subaru Corvallis, is back again to give young technicians seven tips from his seven years as a technician. From focusing on developing skills to never wasting an opportunity, Josh passes along valuable lessons he has learned along the way. View the video podcast on YouTube About Our Guest: Josh Arnold Mast…

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New Technician Pay Plan at Woody Anderson Ford 32:23

2M ago32:23

32:23

WrenchWay’s Co-Founder & CEO, Mark Wilson, covers an exclusive conversation with John Frazier, Service Director of Woody Anderson Ford, to discuss their new technician pay plan. This is a different type of episode for us, but provides great insight and real-world conversation about how one dealership started and implemented a forward-thinking techn…

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Philip Austin, Technical Training & Development Manager, Niterra North America 1:04:39

3M ago1:04:39

1:04:39

Let’s talk about improving the automotive industry and properly training future technicians. Philip walks us through why dedicated training during the day instead of after work can be valuable. He also breaks down the impact of hands-on training, and discusses the importance of teaching the basics. View the video podcast on YouTube About Our Guest:…

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Joe McCue, Founder & Partner, Pencilwrench 58:06

3M ago58:06

58:06

Helping technicians quickly write accurate repair event documentation, Pencilwrench allows shops to provide customers with an invoice that is clear, concise, and readable. In this episode, we explore how new shop software can help improve the overall perception of technician careers by bringing professionalism and transparency to the forefront. Vie…

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Jon Belmonte, CEO, AutoVitals 1:04:40

3M ago1:04:40

1:04:40

Technician efficiency and productivity are crucial factors in maximizing your shop's profitability. In this episode, we discuss the impact new technology can have on shops, exploring how it can simplify technicians' tasks, improve customer retention, and ultimately boost revenue. View the video podcast on YouTube About Our Guest: Jon Belmonte, CEO …

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Matthew Donovan & Craig Misak, SocketTime 1:01:57

3M ago1:01:57

1:01:57

Is the automotive industry still the only industry that uses faxes? Let’s talk about shop management, scheduling, and improving your shop’s efficiency! In this episode, we'll explore the unique SocketTime software and how it helps shops maximize every technician’s day and every hour, while still allowing flexible scheduling for technicians. View th…

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Dr. Thomas Litzinger & James O’Dell, Northwood University 1:03:24

3M ago1:03:24

1:03:24

Learn the importance of valuing your technicians, discover effective strategies on how to transition out of flat rate, and explore ways the auto industry can improve technicians’ career paths. Immerse yourself in Aleck's passion for the automotive industry in this week's episode! View the video podcast on YouTube About Our Guests: Dr. Thomas Litzin…

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Aleck Brownstein, Regional VP, Volvo Car USA 1:05:54

4M ago1:05:54

1:05:54

Learn the importance of valuing your technicians, discover effective strategies on how to transition out of flat rate, and explore ways the auto industry can improve technicians’ career paths. Immerse yourself in Aleck's passion for the automotive industry in this week's episode! View the video podcast on YouTube About Our Guest: Aleck Brownstein R…

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Jim Phillips, Principal, Training Team USA 1:06:04

4M ago1:06:04

1:06:04

Born and raised in a dealership, Jim’s evolving passion for the automotive industry has blossomed into key advice on what it takes to create a great shop. From the importance of evaluating financial statements to the process of rebuilding dealerships in crisis, Jim breaks down his expertise in this week’s episode of Beyond the Wrench. View the vide…

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Bogi Lateiner, Host of All Girls Garage on MotorTrend 1:04:34

4M ago1:04:34

1:04:34

As a master technician with over 20 years of experience and a public figure within the industry, Bogi has a unique message to share. Discover the challenges she and other women face in the shop, the significant impact respect for technicians can have, and the changes the automotive industry has undergone over the years. View the video podcast on Yo…

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George Russell, Founding Member, Machinery Advisors Consortium 1:06:03

4M ago1:06:03

1:06:03

Dealers come together, share best practices, evaluate each other's businesses, and grow together. Learn how valuable peer performance groups can be to dealers, explore how to support the career development of aging technicians, and dive into the evolution of the equipment industry. View the video podcast on YouTube (1:38) George’s Background (14:46…

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Josh Simons, Instructor at Greenville Technical College 1:03:02

5M ago1:03:02

1:03:02

We explore Josh’s career in automotive, discuss his decision to become an instructor, and he shares key advice for young technicians on how to find good managers and mentors. Our team is taking a couple of weeks off the podcast for the holidays. We would like to thank you for all of your support, wish you Happy Holidays, and we will see you in 2024…

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2023 Voice of Technician Survey Results 1:06:53

5M ago1:06:53

1:06:53

Enjoy this previously recorded webinar where WrenchWay Co-Founders, Jay Goninen and Mark Wilson, discussed the findings from WrenchWay’s 2023 Voice of Technician Survey. With over 650 responses from technicians, students, and other industry professionals, the survey uncovered feedback on job satisfaction levels, what individuals look for in an empl…

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Strategies for Small Business Empowerment 1:04:21

6M ago1:04:21

1:04:21

Don’t miss Lisa McClease-Kelly’s unique advice for small businesses in this week’s episode of Beyond the Wrench. As Co-Owner of Network In Action Oregon and Kelly's Automotive, and with a background in nonprofits, Lisa offers a different perspective on ways shops can serve their community and staff. She also offers some other business advice on how…

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Tool & Career Advice for Young Technicians 1:06:56

6M ago1:06:56

1:06:56

We are proud to welcome Daniel Diaz, Service Technician at Braman BMW Miami (and rising TikTok star)! In this episode, Daniel offers advice to young technicians on purchasing tools, encourages all technicians to keep learning, and emphasizes the importance of finding the right shop management and support as a new technician. (1:27) Tool Organizatio…

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Guide to Online Car Auctions: Operating, Buying, & Selling 1:02:16

6M ago1:02:16

1:02:16

Bob Gaito, Chief Executive Officer at Auction Central and Principal at Exit5 Auto Group, shares his unique auction and dealership experience in this week’s episode. Bob dives into how online auctions operate and the role of auctions in the automotive industry. He also discusses the different career options available for technicians in the auction w…

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Driving Positive Change in Automotive 59:36

6M ago59:36

59:36

Pride in your work and pride in the industry! In this week’s episode, Josh Arnold, Master Technician at Toyota & Subaru of Corvallis, radiates his contagious passion and positive attitude toward the automotive industry. Get an inside look at how to maintain a positive mindset in a challenging industry, the importance of having patience as a young t…

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Bonus Episode: Attracting Military Veterans to Your Shop 1:08:00

6M ago1:08:00

1:08:00

Veterans who have experience as military technicians offer a unique skill set that can bring significant value to shops and dealerships. In this bonus episode, we cover ways shops can recruit and retain veterans, how to evaluate appropriate pay and skill levels of techs, and offer tips for better communication with veteran techs. (5:15) Why Recruit…

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All About Culture 1:06:17

7M ago1:06:17

1:06:17

Culture is a big buzzword, but what does it actually mean? Dan Bredeson, Founder of Lead Front Consulting LLC and Author of the Amazon Bestseller "Seeds of Culture,” defines culture simply as, “how we do things.” In this episode, Dan breaks down all things culture, explains its historical significance, stresses the importance of building your credi…

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Financial Transparency and Education in the Shop 1:03:45

7M ago1:03:45

1:03:45

Shops need to be more transparent with their technicians about their financial standing, and technicians need better education on financial management and beyond. In this episode, Matt Fanslow, a Diagnostic Technician and Shop Manager at Riverside Automotive, delves into financial transparency and education, explains how positive technicians are th…

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The Art of Great Shop Culture 1:03:03

7M ago1:03:03

1:03:03

Arvin Merino, the Service Director of Toyota of Seattle and Honda of Seattle, joins us to discuss the remarkable shop culture within their shops. Arvin explains how listening to shop staff, fostering relationships outside of the shop, and placing a stronger emphasis on staffing and selecting individuals with the right personalities have contributed…

1
Shaping a Better and Brighter Auto Industry 1:02:42

7M ago1:02:42

1:02:42

Tara Topel joins us to celebrate the 75th anniversary of Topel's Service Center, Inc.! As a Co-Owner of an independent shop and towing center, Tara brings a unique perspective to the table. During the episode, she covers ways in which shops can support schools, emphasizes the importance of encouraging youth to join the trade, and stresses the signi…

1
Career Paths & Expectations for Young Diesel Techs 1:07:39

7M ago1:07:39

1:07:39

This week, we welcome Tom Wozniak, Diesel Technology Instructor at Madison College, and two of his current students, Jacob Breunig and Max Richard. Together, they discuss the importance of having confidence and patience as young technicians, express concerns regarding the future of diesel, and emphasize the need for shops to establish career paths …

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The Art of Teaching & Nurturing Technician Talent 1:01:15

8M ago1:01:15

1:01:15

Brandon Steckler, Technical Editor at Motor Age Magazine, takes us on a unique voyage through his automotive career. Moving from a technician role to becoming an instructor and eventually an author has provided Brandon with valuable industry insights. In this episode, he covers how to enhance our technician certification system, ways to gain a deep…

1
Putting Your Technicians First 1:01:46

8M ago1:01:46

1:01:46

Allen Turner, Owner of Allen Turner Automotive Group, believes the most important people in his dealerships are his technicians. In this episode, we explore how Allen’s passion for automotive began, what a good shop culture looks like, and how he has grown his own roster of technicians. (1:06) Allen’s Passion for Automotive (10:49) Prioritizing Tec…

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Growing a High School Auto Program 1:04:22

8M ago1:04:22

1:04:22

Tracey Hicks, Automotive Instructor at Frederick County Public Schools, gives us an inside look at what it’s like to build a high school auto program while gaining industry relationships. Tracey discusses the benefits of working with past graduates, the impact of industry support on his program, and the need to introduce trades to kids at a young a…

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Building Better Technician Relationships 1:04:11

8M ago1:04:11

1:04:11

David Mortlock, the Fixed Ops Director at Sheppard Auto Group, understands the importance of building relationships with his technicians. In this episode, David covers how to manage your P&L statement while growing and keeping techs happy, the importance of getting to know your techs and their goals, and the need to prioritize the technician and se…

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A Young Woman's Automotive Journey 1:01:51

9M ago1:01:51

1:01:51

Small but mighty, Madison Andrews, a technician at Group 1 Automotive, doesn't let her gender, size, or age stop her from excelling as a strong technician in the shop. In this episode, Madison discusses her automotive career, the impact good mentors can have on technicians, and what it's like being a female in the industry. (1:22) Madison’s Journey…

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Bonus Episode: Best Practices for Working with Schools 58:49

9M ago58:49

58:49

Shops know the importance of working with local schools, and schools need support from industry—yet there is a disconnect. During this bonus episode, we dive into how shops can better grow their relationships with schools, the benefits of working with schools early on, and the importance of setting the right expectations for young technicians. (5:5…

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Mergers & Acquisitions Process for Shops 56:10

9M ago56:10

56:10

The popularity of merging and selling shops has really grown within the last decade. It can be a scary process for shop owners and their employees, but that is where Cole Strandberg, Principal at FOCUS Investment Banking, and his team come in. Tune into this episode to learn how to attract buyers to your shop and get educated on the merger and acqu…

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Tips for Young Technicians 1:02:48

9M ago1:02:48

1:02:48

Adam Bryant, Shop Foreman of Enxing Kia, makes his second appearance on Beyond the Wrench this week! In this episode, Adam provides simple shop tasks young technicians can do to help make a positive impression. He also discusses why it is important to have confidence as a young tech and shop benefits to look for when seeking employment. (16:04) Sim…

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Combatting the Technician Shortage 1:07:34

9M ago1:07:34

1:07:34

Stephanie Stanke, Owner of Wooster's Garage, brings a fresh perspective in this week’s episode on how our industry can address one of its most significant shortcomings—the technician shortage. Stephanie discusses the importance of collaborating with local youth and schools, how she has built alliances with her competitors, and ways the industry can…

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Building Trust & Loyalty with Technicians 1:02:12

10M ago1:02:12

1:02:12

As a shop manager or owner, it is crucial to establish effective communication and build relationships with your technicians. As a Commercial Supervisor of James Matthews Ford, Jon Boyd understands this task better than most. During this episode, Jon shares how he manages his diverse team and discusses ways shops can improve their technicians’ live…

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Bonus Episode: Flat Rate’s Contribution to the Technician Shortage 1:05:35

10M ago1:05:35

1:05:35

In this bonus episode, we replay a recent WrenchWay roundtable discussion about flat rate. Our panelists Russel Wickham from Country II and Jon Boyd from James Matthews Ford, LLC. engage in conversation about their opinions on flat rate and how it’s impacting the industry. They also give advice on how to improve the flat rate system along with more…

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Teaching the Autism Community Skilled Trades 1:01:01

10M ago1:01:01

1:01:01

Danny Combs, Founder of Teaching the Autism Community Trades (TACT) and father of an autistic child, explains the common misunderstandings of autism and how his team is teaching autistic kids technical skills so they can have a career in skilled trades. Danny’s passion that he has for his students, the autism community, and skilled trades is truly …

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Anniversary Special: An Inside Look at the Good, Bad, & Ugly at WrenchWay 1:05:42

10M ago1:05:42

1:05:42

In this episode, Jay Goninen is joined by Mark Wilson, Co-Founder & CEO, and Sara Kerwin, Director of Marketing at WrenchWay, to discuss the unfiltered truth about WrenchWay’s three-year journey in the automotive & diesel industry. The team discusses lessons they’ve learned, changes they’d like to see in the industry, and some hard truths that shop…

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Building an Apprenticeship Program 1:02:23

10M ago1:02:23

1:02:23

Jason Olinger, Lead Automotive Technician at Gwatney Chevrolet is back on Beyond the Wrench! In this week’s episode, Jason explains how he has helped build and grow his shop’s apprenticeship program and shares key lessons he has learned along the way. (7:27) Starting an Apprenticeship Program (18:59) Choosing Mentors & Curriculum (25:45) Exploring …

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Mastering the Art of Communication 1:05:02

10M ago1:05:02

1:05:02

Get ready for a jam-packed episode where we talk about the secret weapon of technicians: Communication! Join us as we chat with Zach Espinosa, Automotive Technician at Dolan Toyota. We talk about how he has mastered the skill of communication, the importance of face-to-face interactions with technicians, and how we need to build a technician commun…

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Bonus Episode: Flexible Scheduling for Technicians 1:03:02

11M ago1:03:02

1:03:02

In this bonus episode, we replay our previous roundtable discussion on flexible scheduling in shops. Our panelists, Arvin Marino from Toyota Seattle and Crystal Terrell from Leonard Bus Sales, Inc., explain how effective communication and culture in your shop can create flexible scheduling opportunities. They also discuss the future of flexibility …

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Future of the Diesel Industry 58:00

11M ago58:00

58:00

Houman “HK” Kashanipour, CEO & President of Alliant Power, joins us to talk about the changes and growth diesel shops are facing. HK also discusses the changes Alliant Power has gone through, what it will take to attract future diesel technicians, and how dealers can stay profitable while the industry changes. (1:32) Growing & Serving Customers (10…

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Moving From Technician to Team Lead 1:03:52

11M ago1:03:52

1:03:52

In this week’s episode, Jon Olstad from Walser Polar Chevrolet explains lessons he learned as he went from technician to team lead at the dealership where he has been working for 20+ years. Jon also offers interview advice, provides ways technicians can have a growth mindset, and talks about how he mentors his peers. (1:08) Creating a Team Between …

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Make Your Shop a Destination 1:07:58

11M ago1:07:58

1:07:58

Host an art gallery at the shop, get food trucks, or even put on a jazz festival! Shop owners and managers, take your solution-seeking personality of fixing cars and add a community element to your business. In this week’s episode, Frank Leutz who is the Founder of Desert Car Care and Founder & Host of WrenchNation, talks about how to get creative,…

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