Welcome to Purpose Driven FinTech! I'm your host, Monica Millares - Product Leader and fellow FinTecher. These days, with the rising cost of living, financial stress among customers, loss of trust in banks, speculation of crypto, and uncertainty, we're facing unprecedented challenges. But there is hope. We as FinTechers have the power to make a positive impact. Our products, the how we do product, and our people can make a difference on customers’ financial lives - and as a result, in the qu ...
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A podcast in which two former Evangelical Christians discuss their journey in and ultimately out of religion.
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Franchising is broken. Kenny reveals the top benefits of Franchise Investing and how FranShares makes Franchise Investing accessible for all | Kenny Rose, Founder and CEO at FranShares
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Have you ever thought about owning a Franchise, but got discouraged by the large amount of investment capital? Many of us have. Franchises pose barriers to entry to most of us, but not any more! In today’s episode I speak with Kenny Rose, the founder of FranShares. He is on a double mission to allow individuals to invest in franchises and to solve …
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Wio Bank Reveals How They Reached Profitability Within Year One | Prakash Sunkara, Chief Financial Officer at Wio Bank
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50:49
Wio Bank has become one of the fastest Neo-Banks globally to achieve profitability. In its first full year of operations, Wio reported a revenue of AED 266.4 million and a net profit of AED 2 million. Wio has over 50,000 Wio Business and 40,000 Wio Personal customers… and in today’s episode we go through the How they achieved such amazing success! …
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51% Feel out of Control With Their Finances: How Can We Enhance Financial Engagement? | Theo Paraskevopoulos, CEO & Founder Invessed
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The Statistics are brutal! 56% of young investors avoid professional advice due to high fees and outdated approaches. 51% of respondents feel they lack control over their finances, indicating a significant financial literacy and engagement gap. 63% of women are uncomfortable with basic investment principles, with 72% not actively monitoring their i…
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How Businesses Save Money on SAAS Subscriptions with Lemon | Matt Bird, Co-Founder and CEO, Lemon
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Over a TRILLION dollars per year is spent on SAAS and so much of that is wasted! Customers know they are overpaying for subscriptions, don’t have good visibility on them, and are aware they could save so much Money if they could bring them all into a single place easily and unlock savings from the software providers This is exactly what Matt Bird, …
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Gavin Nachbar Reveals How FinTech is Changing Tax for Good | Gavin Nachbar, Cofounder at Column Tax
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“I love filing my return!” Said no one ever… did you know in the US people spend over 5 billion hours per year to get their taxes done. And Column Tax is in a mission to do something about it! Gavin Nachbar, Co-Founder of Column Tax, shares how Column Tax is disrupting the process of filing taxes - and it all starts by leveraging customer’s existin…
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What’s Best Practice for FinTech Metrics? Discover Practical Frameworks to Define Metrics, AB Test, and Move the Needle | Jas Shah, Independent Fintech Product Consultant
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Jas shares with us the importance of data metrics in building purpose-driven fintech. We go deep and practical! We start by defining what makes great product and the role of metrics in product development. We give examples across fintech verticals to bring it to life. It’s a super practical conversation, so defining metrics is not enough, we also d…
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How Data, Simplicity, and Innovation Drive Payment Solutions | Robert Kraal, Co-Founder of Silverflow
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Today DATA is a differentiated proposition! And that's why it matters who you select as your payments processor and partner in crime! I had the honour and pleasure to speak with Robert Kraal, Co-Founder at Silverflow, and hear all about how Silverflow has designed with data in mind! Silverflow is a cloud-based payment processing platform that provi…
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Ensuring that Green Inclusive Finance is Truly Green and Truly Inclusive | Tiffany Tong, CEO and Co-Founder, Aloi
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In Today’s episode we speak with Tiffany, CEO and Co-Founder of Aloi, a multi-award winning FinTech in Nepal. Aloi is enabling climate financing for grassroots entrepreneurs through real-time loan journey insights. They have a cashless-financing platform offering 3 features to track a full loan cycle for informal sector business loans: monitor loan…
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Turning sustainability into a competitive advantage with planet-leading solutions | Oli Cook, CEO and Co-Founder, ekko
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In Today’s episode we speak with Oli Cook, CEO and Co-Founder of ekko, the multi-award winning sustainability platform for banks and payments. Ekko’s solution allows you to make any transaction or customer interaction an opportunity to do good for the planet and your business. We discuss how we should understand sustainability first and then think …
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Insights from Money20/20 Bangkok and Dubai FinTech Summit 2024
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This is the start of season number two!We had a small break a few weeks and we are ready to go with more exciting guests and FinTechs One of the reasons why we had a short break in between season one and season two is because I've been attending conferences. I've been to Money 20/20 Bangkok, and then I went to Dubai FinTech summit, of course in Dub…
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Decoding Embedded Finance for SMBs | Regina Lau, CFO at Weavr.io
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In Today’s episode we speak with Regina Lau, CFO at Weavr.io. Regina is a proponent of merging purpose and profit by not thinking of business as a zero sum game, but as an endeavor to growing the pie together. We discuss how measuring customer sentiment help us understand the actual impact we are having in customer’s lives. I love this approach bec…
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Solving for Debt Management for Peace of Mind | Yaseen Rostom, Founder and CEO at Incredible
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For the first time ever in history, consumer borrowing in the UK has racked up to 2 trillion pounds. We've never seen that before. Pandemic ripple effects, high interest rates, and the raising cost of living have led people to rely on credit more. Even the richest 20 percent of the population are using credit to get by. This problem statement must …
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Is It the End of Card Payments or Are They the Key to Financial Inclusion? | Jeff Parker, CEO at Paymentology
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Today we have the honour to speak with Jeff Parker, CEO at Paymentology. He takes us back to the core. We explore what is Purpose, how Paymentology is having direct impact in customers’ lives - even though they are a B2B FinTech. He emphasizes how we need to collaborate more and share ideas as a FinTech community for us to be able to have 10x the i…
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Accelerating Financial Wellbeing impact with Trust, Investing in Women and Consolidating Transaction Data | Tina Fisher, Chief Marketing Officer at Intix
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In today’s episode Tina Fisher, Chief Marketing Officer at Intix, shares with us the how we can 10x the impact we have as FinTechers and go deep on the role of trust. Tina has an impressive trajectory, she was named “Top Female Tech Founder” by the British Government, and her company SnapSave was listed as “Top 12 Series A investment opportunity” b…
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Only 200 Million adults in India have credit history, Credit Fair is on a mission to 5x the impact with Purpose Driven Underwriting | Aditya Damani, Founder at Credit Fair
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In today’s episode Aditya Damani, Founder at Credit Fair, shares with us his vision on having impact in over one million adults in India who currently don’t have access to credit, and the one thing we can do as FinTechers to have 10x results in solving for financial stress. We discuss what makes Credit Fair different and why they are able to give c…
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Shameer Unveils FinTech Growth Strategies For Budget Constrained Times | Shameer Sachdev, Founder & MD at Growth Gorilla
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In today’s episode Shameer Sachdev, Founder & MD at Growth Gorilla, shares with us his hypothesis on why he thought he could win by adding value no else did at the time in FinTech, the power of diversity when building Purposeful FinTechs, how Growth Gorilla is having impact in millions of customers - despite not having a Financial Services offering…
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Masterclass. What is purpose in FinTech? Financial Wellbeing? And how do we have more impact? | Monica Millares
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In today’s episode I step back to have deep thinking time. I went through key Purpose Driven FinTech episodes and found common threads and insights that allow us to answer the research question — How can FinTechs have better impact? This is not an interview pod, but a Masterclass split in four sections: Let’s define Purpose How can we build more Pu…
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Regenerating Banking with AI | Paolo Sironi, IBM Institute for Business Value & Co-host Breaking Banks Europe Podcast
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In today’s episode Paolo Sironi shares with us in plain English the findings of his most recent research paper “Global Outlook for Banking and Financial Markets Regenerate Banking with AI” where he surveyed 600 banking executives about how they are working with generative AI. 78% of Financial Institutions are tactically implementing generative AI f…
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How to stop fraud with AI and Machine Learning| Amanda Lieu, Director Brand, Product Marketing & Growth at SEON
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In today’s episode, Amanda Lieu, Director Brand, Product Marketing & Growth at SEON, shares with us the fundamentals of fraud. Why fraud is on the rise? Different types of fraud - we can’t prevent nor manage if we don’t understand it well Fraud rings The black box and white box - how to understand why fraud is happening How AI and Machine learning …
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AI, The Coreless Banking Revolution, and The Bank of the Future | Norris Koppel, Founder and CEO at Monese
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In today’s episode, Norris Koppel, Founder and CEO at Monese, shares his vision of hyper personalization and customer-centric financial services enabled by AI, and becoming 'the bank of the future.' We discuss the impact of AI on the financial industry, understanding the current state of AI in FinTech, concerns regarding its implications, and pract…
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The Secret to Building Trust in FinTech | Kimberley Waldron, Founder at SkyParlour
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We can not talk about Money without talking about Trust. Since the begining of time customers have trusted financial institutions to look after their hard earned money - or have they not? This is a critical topic for FinTechs — why would customers decide to put their money with new players vs going with established brands? Smooth interface and a ni…
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11 tips to make your FinTech better to move the needle | 2023 Compilation Pod
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Today, we have a compilation episode with my favorite question. I always ask this question at the end of the episode, which is, Hey, if you were to change one thing in fintech that could have the most impact to customers, colleagues, and investors, what would that be? The immediate response from almost everyone is. That's a tough question, Monica. …
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Dealing with Failure | 2023 Compilation Pod
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We can't talk about FinTech, startups, and entrepreneurship without talking about failure, the tough times, mistakes and all the difficult things in life. Today's episode is a compilation episode for one of my favourite mindset questions Thank you for all our wonderful guests who have been in the Purpose Driven FinTech pod throughout 2023 👉Svitlank…
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Bonus. Monica Millares on The Fintech Marketers and Leaders Podcast, with Shameer Sachdev
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Shameer, host of “The FinTech Marketers and Leaders Podcast”, goes extensively through my career journey, my trajectory within BigPay, my thoughts and advice on Product leadership and growth, improving communication between marketing and product teams, diversity of thought, inclusion and mentorship, and much more. We cover: 👉Product leadership and …
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Bonus. Monica Millares on The All Immigrant Podcast, with Vivek Ishwar and Abin Shetty
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This is raw and personal. Vivek Ishwar and Abin Shetty, host of “All Immigrant Podcast”, interview me on my over 15 year journey living away from home. We go back in time on the why I decided to move out of Mexico in the first place, the personal challenges of being an Immigrant, work in Corporate vs Startup, the evolution of my own podcast, advice…
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Bonus. Monica Millares on A Girl in the Product World Podcast, with Aamna Hussain
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Aamna Hussain, host of “A girl in the product world”, interviews me with her somewhat tricksy questions…. We worked together in Tandem Bank, while she worked with one of our Tech Partners back then, so she brings this perspective of seeing us grow the bank from scratch. She queries me on our culture in Tandem Bank, how was it actually working with …
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Bonus. Monica Millares on the Digital Transformation & Leadership Podcast, with Danny Levy
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This week I'm on the hot seat! Danny Levy, Managing Director Asia & ANZ at Money20/20 invited me to his pod "Digital Transformation and Leadership". We start with a quick intro and icebreaker questions, the work we are doing at Big Pay and we then deep dive into talking about money! We discuss how to bridge the gap and get people to open up about t…
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The Truth Behind Empowering The 44 Million Immigrants In The US contributing to 22% of US GDP | Dr David Wachira, CEO & Co-Founder at Waya
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Being an immigrant in the US comes with financial challenges, starting with struggles to open a bank account. This is a 44 Million problem with 13% of US population classified as immigrants, and contributing to 22% of US GDP - that’s USD 3.9Trillion per year. In today’s episode, Dr David Wachira, CEO & Co-Founder at Waya, talks to us about this cus…
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Bringing Banking Access to the 60% Unbanked Mexicans | Iliana de Silva, CEO & Co-Founder at Techreo
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Financial Inclusion means reaching out to customers who are by definition not very digital savvy, so how do we do it in the age of digital banks? … A hybrid partnership approach seems to work as a solution! In today’s episode Iliana de Silva, CEO and Co-Founder at Techreo brings her perspectives on financial inclusion, financial wellbeing, and how …
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Deconstructing AI and Digital Transformation in Financial Services | Ara Abrahamyan, Board Advisor at Cognaize & Ameriabank
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Incorporating AI in your tech stack is a digital transformation project among both big banks and FinTechs. To do it well it’s important first we understand the challenges of both digital transformation and AI. In today’s episode Ara Abrahamyan shares with us his wealth of experience working in digital transformation projects in the largest banks in…
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Loqbox shares shocking stats! and the path to helping 1,000,000 people build their credit scores and improve their financial wellbeing | Gregor Mowat, Founder & Co-CEO at Loqbox
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48:03
11.5 million people in the UK have less than a hundred pounds in savings 9 million people are in serious debt 81% of young people in the UK feel anxious about money 73% of adults say that money worries impact them at work 58% of people do not understand money and say they don't recall being taught anything about money at secondary school or sixth f…
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Obu aims to close the gender investment gap through angel investing | Sarah King, CEO and Co-Founder at Obu
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48:39
I bet you are not an angel investor because you think you need a ton of money to be part of the club, or you have no idea even where to start because you don’t have a network of entrepreneurs building projects you believe in! Well all of that may be true, but not anymore! In this episode, Sarah helps us demystify Angel Investing. She explains what …
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Jas Shah Reveals How to Build a Killer FinTech Value Proposition | Jas Shah, Founder and Consultant at Bitsul
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57:24
A differentiated FinTech value proposition that resonates with customers is what differentiates the great from the average - nice UI/UX is not enough anymore! It is easier said than done. But it’s not an impossible mission. In today’s episode, Jas Shah takes us step by step on how to build a solid proposition. We first get very clear on the differe…
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£2 Billion Annual Lost Payments in Subscriptions: Taking Control of Subscriptions While You Sleep | Delphine Emenyonu Co-founder at ScribePay
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44:34
Did you know that in the UK consumers lose £2 Billion per year on unwanted subscriptions? Yes the ones that you join a trial and then forget about and boom! You get charged by surprise. This in turn creates financial stress, mainly to individuals, freelancers and small businesses. Even though it’s a big pain point, somehow it is still underserved. …
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The Role of Open Banking and Open Data in Fostering Financial Inclusion | Lauren Jones, Director Market Development at Open Banking Exchange
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Today I speak with Lauren Jones, Director of Market Development at Open Banking Exchange. Lauren is an expert focused on delivering open banking and open finance to central banks, regulators and market infrastructures around the world. Open Banking Exchange aims to foster innovation, competition and efficiency to increase consumer choice and enhanc…
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Merging two companies to create an innovative SoftPOS solution known as one of the best of the world | Barry Levett, Co-Founder and CEO at Mypinpad
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Today I speak with Barry Levett, Co-founder and CEO at Mypinpad. Mypinpad strives to be the solution of choice for money on the move — making mobile transactions safe, easy and enjoyable and Barry confidently says they are known for being some of the best of the world! We discuss building soft POS, the impact Mypinpad is having in society when it c…
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The financial super app for the 2.5 million agribusinesses feeding Africa | Shalom Ben Or, Co-Founder and CEO at Avenews-GT
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My guest today is Shalom Ben Or, Co-founder and CEO at Avenews. Avenews is building the first financial super app for the agriculture industry catering for the 2.5 million agriculture SMEs across Sub-Saharan Africa. They empower businesses with access to capital and tools that allow them to understand and mange their business better, and source all…
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The journey to becoming a FinTech Unicorn - with female Co-Founders | Daniela Binatti, Co-Founder and CTO at Pismo
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49:35
My guest today is Daniela Binnati, Co-founder and CTO at Pismo. Pismo is global leader in cloud-native core banking and a card issuing platform and Daniela to me is one of the most inspirational women in FinTech. Earlier this year Visa signed an agreement to acquire Pismo for USD $1 Billion. In today’s episode, we go through Daniela’s journey. It w…
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The world's first plastic-free wooden card: Solving the 6 billion annual plastic cards production challenge | Christian Lehringer, CEO at Copecto
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My guest today is Christian Lehringer, CEO at Copecto. Copecto’s innovative product is The TIMBERCARD. The world’s first plastic-free wood payment card that can be used like any conventional banking card. It is fully biodegradable, except for the chip, antenna and magnetic stripe. and when exposed to the soil, it decomposes much quicker than conven…
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Unleashing the Power of AI, Sustainability and Programmable Money | Tony Craddock, Director General of the Payments Association
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44:49
My guest today is Tony Craddock, the Director General of the Payments Association, an award-winning community to advance payments innovation, and encourage collaboration across the payments industry. We talk about mindset, AI and programmable money, Sustainability, making payments more efficient and encouraging more responsible and sustainable spen…
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Understanding the US$250 Billion Chargebacks challenge | Monica Eaton, CEO at Chargebacks 911
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40:14
My guest today is Monica Eaton, CEO at Chargebacks911. We explore her success mindset, her early start as an entrepreneur, and the story behind Chargebacks911. We then explore how chargebacks are costing the industry 250 Billion usd, the impact of AI and Chargebacks and end with her thoughts on what is limiting women to thrive in their careers. If …
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Innovation despite all odds. Growing a Lending SaaS FinTech during times of war | Svitlanka Sergiichuk Romaniuk, CEO & Co-founder, Neofin
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48:22
My guest today is Svitlanka Sergiichuk Romaniuk, CEO & Co-founder at Neofin, a Lending SaaS FinTech. We had a ton of fun recording, we talk about how no code solutions are empowering companies to launch lending propositions faster. Neofin started years ago in Ukraine, so we explore their founding story and their journey of losing all their Ukrainia…
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FinTech in 2030! Mastering Product Innovation for the Metaverse & Alpha Generation” | Pawel Stezycki, Senior Fintech & Banking Consultant at Netguru
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39:49
My guest today is Pawel Stezycki, Senior Fintech & Banking Consultant at Netguru. We talk about the future of FinTech in 2030! We first set context on the how to go about thinking about the future We discuss how to go about finding underserved needs. We then go deep into what he sees as the top 3 opportunities: Banking in Middle East and Africa SME…
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Navigating FinTech Success: Insights on solving SME's painpoints, US market expansion, product strategy and psychological safety | Marijke Koninckx, Chief Product Officer at Bankifi
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52:43
My guest today is Marijke Koninckx, Chief Product Officer at Bankifi. We talk about the challenges of SMEs managing their payments flow, getting financing and managing their money, the importance of creating a safe environment to innovate and run successful FinTech's, the difference between product strategy and roadmap, and how to go about market e…
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Think differently: be a challenger, not an excellent sheep. How data enrichment can help you stand out and remove anxiety from your customer's lives | Ken Hart, CEO and Founder at Snowdrop Solutions
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Today I speak with Ken Hart, CEO and Founder at Snowdrop Solutions, a data enrichment FinTech. We talk about the importance of clarity and transparency of transactions in financial services, focusing on solving every day problems, the need for a user-centric approach using personalized spending insights and recommendations, the benefits of autonomy…
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Open banking, data privacy, learning who is your target audience and economic background diversity in FinTech | Fliss Berridge, Director and Co-founder at Ordo
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1:12:52
Today I speak with Fliss Berridge, Director and Co-founder at Ordo, an Open Banking Payments-as-a-Service FinTech. Fliss has a background in music, law, and payments. We talk about resilience and embracing failure, account information services and payment initiation services open banking standards, learning who is your target audience and iterating…
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How to build and scale Products with a customer centric focus| Edu Moore, Product Director at Clara
46:26
46:26
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46:26
In today’s episode I speak with Edu Moore, Product Director at Clara, Latin America’s leading end-to-end business spend management platform. Edu has an impressive career and worked in three FinTech Unicorns - Nubank, Bitso and Clara. We go through challenges of collecting feedback, prioritization, the differences between B2C and B2B product managem…
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People, Process, Product - What VCs wish you knew about Product | Kevin Brockland, Founder and Managing Partner at Indelible Ventures
48:51
48:51
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48:51
In today’s episode I speak with Kevin Brockland, Founder and Managing Partner at Indelible Ventures, a seed stage venture fund in Malaysia. We go through the three Ps needed to build products and companies with impact: People, Process & Product. The conversation is packed with Product gems - we go deep in product growth, onboarding optimization, re…
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Money2020 Special Edition: The Sound of Payments | John Ryan, Founder at PayEd - Education in Payments
32:39
32:39
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32:39
Money20/20 Amsterdam was the event of the Summer! A place where new ideas, perspectives and people meet. It is definitely not your traditional event, it is fun and experiential. I had a blast and without a doubt I can say it was an amazing life and professional experience. So I’ll dedicate today’s episode to my session titled "The Sound of Payments…
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Empowering Businesses: Payments and banking solutions for medium and high risk businesses | Lissele Pratt, Founder at Capitalixe
41:10
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Lissele Pratt is the Founder of Capitalixe, a fast-growing fintech consultancy. Capitalixe specializes in helping medium to high-risk industries obtain market-leading fintech, payments, and banking solutions. Lissele has been recognized by the industry multiple times, she was named in Forbes' 30 under 30 Finance list and won Rising Star of the Year…
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