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Ep 42 - 3 Crucial Steps For Effective Communication in Challenging Conversations
Manage episode 415513564 series 3491740
Контент предоставлен Donna Dube, Donna Dube | Certified Director of Operations, and Business Growth Strategist. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Donna Dube, Donna Dube | Certified Director of Operations, and Business Growth Strategist или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Welcome back, CEOs. In this episode, we're going to explore the art of delivering difficult messages effectively as a small business owner. I'll be sharing 3 crucial steps to mastering communication in sensitive or challenging situations. We'll learn how to make feedback receivable, actionable, and balanced, which can transform our team's development and foster a culture of continuous improvement. Learn how to navigate the amygdala hijack, eliminate blurry language, and create impactful feedback that leads to positive outcomes. As leaders, it's essential to understand the impact of effective communication in delivering constructive feedback, as it can drive the outcomes we desire and set a positive example to our team.
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