Empowering Citizen Developers and Reshaping Business with AI with Carter Busse of Workato

CIO Classified

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3M ago 40:05

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Carter Busse, CIO at Workato, explores how AI is reshaping business decisions and empowering citizen developers. With over 20 years of IT leadership experience, Carter shares real-world automation examples and advice on navigating point solution vendors. He also discusses orchestrating data across systems, democratizing automation, and future trends that will revolutionize the industry.

About Carter:

Carter Busse, CIO at Workato, is one of the leading innovators in IT/Business partnerships in automation. An accomplished IT executive, Carter brings a rich history in technology, including leading IT during three IPOs—Excite@Home, Salesforce.com, and MobileIron. Carter was hired by Marc Benioff personally as employee #70 at Salesforce. Over the years, he has developed a specialty in constructing highly effective, collaborative teams (90+), executing business strategies, and driving revenue growth while reducing operating costs. Carter is a sought-after advisor of IT leaders around the country, a Bay Area Orbie CIO Award winner, and listed on the Forbes CIO Next list of the top 50 CIOs in the United States.

Guest Quote:
“Architecture is key. Very key. So, you set up the right infrastructure in a secure place to let people iterate in a safe place—that takes a lot of architecture. You don't want stuff being put into production that these guys built and break. Who gets the first call? It's IT. So, I really feel like our role is changing from doing more building and more enabling and more architecture.”

Timestamps:

*(00:00) - Impact of AI on business decisions
*(04:15) - Empowering citizen developers
*(07:20) - Real-world automation examples
*(20:05) - Navigating point solution vendors
*(23:35) - Democratizing automation with training and metrics
*(31:15) - Future trends and CIO secrets

Links:

Connect with Ian Faison and Carter Busse on LinkedIn
Learn more about Workato
Catch up on past episodes featuring conversations between leading CIOs

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