Listening, Curiosity, and Leadership - Rob Merklinger - Coach2Scale - Episode # 043

Coach2Scale: How Modern Leaders Build A Coaching Culture

In this engaging episode, Matt sits down with Rob Merklinger, an experienced leader with a rich background from companies like Oracle and Barracuda. The conversation delves into the significance of listening and curiosity in leadership and sales. Rob shares valuable insights on hiring talent from non-traditional backgrounds and discusses the impact of organizations like the MOM Project. He emphasizes the importance of staying humble, asking for help, and continuous improvement—getting 1% better every day. They also explore the role of intent data and the evolving tech landscape in sales, while underscoring the need for data-driven decision-making. Rob’s advice for leaders includes listening intently, preparing for one-on-ones, and fostering a culture of honesty and candor. The conversation is a treasure trove of actionable takeaways for aspiring and established leaders alike.

Takeaways:

1. Prioritize Listening: Leaders should practice active listening not only during team meetings but also in personal interactions. This creates trust and shows your team that you value their input, leading to more collaborative and effective work environments.

2. Embrace Simplicity: Keep solutions simple and straightforward. Often, the best strategies are the simplest to understand and implement, making it easier for your team to follow.

3. Diversify Your Talent Pool: Look beyond traditional hiring sources. For example, organizations like the MOM Project can help you find valuable, often overlooked talent with diverse backgrounds, enriching your team with different perspectives and experiences.

4. Intentional Preparation: Spend time thoroughly preparing for one-on-one meetings. Prepare a mutual agenda and make sure both parties have room to express their goals and concerns. This ensures productive and meaningful interactions.

5. Continuous Improvement:Strive for constant improvement, both personally and as a team. Aim to get 1% better each day, leading to significant progress over time. Foster a culture where everyone is constantly learning and growing.

6. Leverage Feedback: Regularly seek and act on feedback from peers, superiors, and team members. Use this input to continuously fine-tune your approach, demonstrating a commitment to growth and adaptability.

7. Understand Financials: Build a strong understanding of the financial aspects of your business. Knowing key financial metrics and what drives them allows you to make informed decisions and have meaningful conversations with stakeholders.

Quote of the Show:

• “” - When we're actively applying both our curiosity and listening skills, we're showing those around us that we care about them and that we value them.”

Links:

• LinkedIn:https://www.linkedin.com/in/robmerklinger/

Ways to Tune In:

• Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A
• Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434
• Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU
• Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77
• Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703
• YouTube: https://www.youtube.com/@Coach2Scale

CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward. These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.

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