How To Make Equitable Feedback A Catalyst for Innovation w/ Ollie Lingwood-Craddock

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Join me, Amy Lynn Durham, with Ollie Lingwood-Craddock where we unravel the dynamics of building an equitable feedback culture that propels innovation.

In this episode, we explore the inspiration behind “Rungway” and dive deep into creating a psychologically safe environment for giving and receiving feedback.
Explore the inner workings required for leaders to maintain openness to feedback, fostering a culture of continuous improvement.
What to anticipate:

• Inspiration behind “Rungway”
• Providing feedback in a psychologically safe manner
• Diverse approaches for leaders to seek feedback
• Navigating change in the feedback process
• Ensuring safety in providing and receiving feedback
• Alternative approaches to the “my door is always open” approach
• Creating channels for comfortable feedback and idea sharing
• Knowing what’s going wrong as a leader and taking action
• Inner work for leader’s openness to feedback

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Quote
"You don't hear the real truth from people because people either don't engage at all, or they feel that they can't, they aren't fully safe so they can't share everything" - Ollie Lingwood-Craddock

Connect with Ollie Lingwood-Craddock:
Website: https://rungway.com/
LinkedIn: https://www.linkedin.com/in/craddocko/?originalSubdomain=uk
Ollie Lingwood-Craddock is a passionate leader with a focus on growth through people. With extensive experience in scaling SaaS business models, B2B revenue growth, talent/learning/edtech sector knowledge, content development, and subscription business growth, Ollie is a sought-after speaker and thought leader in the industry.

As the CEO of Rungway, Ollie is at the forefront of employee listening platforms that guide constructive conversations, enable stronger connections with leadership, and accelerate employee-based decision-making. With over 100,000 employees worldwide using the platform, Rungway is changing the way organizations manage change by providing a continuous feedback loop that fosters a psychologically safe environment for employees to speak up and contribute to creating a more open and inclusive culture.
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