Karen Ball on The Change Management Secrets Nobody Talks About: challenges, successes and ADKAR secrets

Growth Hacking Culture

Change is the only constant, especially in the corporate world, with 70% of change initiatives failing due to employee resistance and lack of management support. Beneath the surface of strategic plans, there's a complex human element that often goes unaddressed. In this episode, we explore the hidden challenges of change management, the real reasons transformations fail, and what truly makes change stick. Joining us is Karen Ball, an expert in change management and the ADKAR model, who will share her extensive knowledge on tackling resistance and ensuring successful change initiatives.

About Karen Ball

Karen Ball is a Senior Fellow at Prosci and a former Executive Vice President of Research, Product, and Marketing. With over 40 years of experience, she is a seasoned change management practitioner and author of The ADKAR Advantage: Your New Lens for Successful Change. Karen is also a Certified Change Management Professional™ (CCMP™), Prosci executive instructor, and advisor.

About her book The ADKAR Advantage https://a.co/d/huYUmdc

Karen's LinkedIn profile https://www.linkedin.com/in/karenball26/

Karen's Publications with Prosci https://www.prosci.com/blog/author/karen-ball

What We Discussed in the Episode

1. What contradictions do you often see in organizations that claim to value innovation but struggle with change?
2. How can leaders effectively manage subtle forms of resistance to change?
3. What strategies can organizations use to combat misinformation during change initiatives?
4. How can leaders create a supportive environment to help employees adopt new behaviors and break old habits?
5. How can organizations address hidden costs like employee stress and burnout during change?
6. What can organizations do to maintain momentum and prevent "change fatigue" after multiple transformations?
7. How can companies sustain change long-term and avoid reverting to old habits when faced with challenges?

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