It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Контент предоставлен Immunotec. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Immunotec или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
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Ep. 2: Clientes felices / The Value of Happy Customers
Manage episode 355492733 series 2374892
Контент предоставлен Immunotec. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Immunotec или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Nuestro CCO, Rajneesh Chopra, conversa con Dena Holmes acerca de la importancia de escuchar y entender las necesidades de sus Clientes para crear una relación de confianza.
Descubre cómo Clientes felices y satisfechos son el corazón de nuestro negocio, y por qué es crucial mantener una comunicación efectiva y empática.
Listen to the conversation between Rajneesh Chopra and Dena Holmes about the importance of listening and understanding all Customer's needs in order to create a relationship of trust.
Explore the vital role of happy and satisfied Clients as the cornerstone of our business, and uncover why sustaining effective and empathetic communication is essential for success.
16 эпизодов
Поделиться
Manage episode 355492733 series 2374892
Контент предоставлен Immunotec. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Immunotec или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Nuestro CCO, Rajneesh Chopra, conversa con Dena Holmes acerca de la importancia de escuchar y entender las necesidades de sus Clientes para crear una relación de confianza.
Descubre cómo Clientes felices y satisfechos son el corazón de nuestro negocio, y por qué es crucial mantener una comunicación efectiva y empática.
Listen to the conversation between Rajneesh Chopra and Dena Holmes about the importance of listening and understanding all Customer's needs in order to create a relationship of trust.
Explore the vital role of happy and satisfied Clients as the cornerstone of our business, and uncover why sustaining effective and empathetic communication is essential for success.
16 эпизодов
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Похожие на Immunotec Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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…
continue reading
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continue reading
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continue reading
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