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The Angry Customer as Your Best Business Builder
Manage episode 293858494 series 2933739
Контент предоставлен Louis Feuer, Nationally known speaker with a unique presentation!, Louis Feuer, and Nationally known speaker with a unique presentation!. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Louis Feuer, Nationally known speaker with a unique presentation!, Louis Feuer, and Nationally known speaker with a unique presentation! или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
While most employees and businesses reject their angry customers, in this episode Louis helps us understand the power and value of the customer who complains. He reinforces the value of a complainer and reminds all staff members about listening to each and every customer and client who is complaining. While they often make us angry, bring their message to us at the wrong time, Louis helps you focus on what they say and what it can mean to the future revenues of your business. This episode is for all staff and has important reminders for everyone who might be engaging with a potential or existing client/customer.
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