The Essential Mindset Shifts For Successful Leadership Psychology Of Customer Success podcast

The Essential Mindset Shifts for Successful Leadership

1y ago 23:25

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Want to know a secret? Setting your CS strategy is the easy part!
What often prevents MOST CS leaders from achieving the results and recognition they hope for is their mindset.
We'll dive into what the heck mindset is, how it affects your results, and how it needs to change as you move from an individual contributor to a leader.
BY THE TIME YOU FINISH LISTENING, YOU’LL KNOW:

The key differences between a CSM mindset and a CS Leadership mindset
Advice for how to let go of perfectionism by lowering the stakes
Three questions to ask yourself to untwist your thinking
How to build confidence and beat imposter syndrome

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com

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WEBSITE

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Разделы

1. Intro (00:00:00)

2. An Explanation of Mindset (00:01:25)

3. CSM Mindset vs. CS Leadership Mindset (00:04:17)

4. Common Mindset Mistakes (00:07:38)

5. Who Before How (00:10:29)

6. Mindset Shifts for Leadership (00:11:58)

7. Overcoming Perfectionism (00:19:13)

8. Practices for Building Confidence (00:22:08)

9. Conclusion (00:23:07)

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