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Organizational rivers and roads to resilience during COVID 19 I Nicola Richardson
Manage episode 291932837 series 2922958
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In this episode of Rivers to Resilience, Martina chats to Nicola, a Management Consultant from The People Mentor, who explains what she does and how she can help 'fix' companies that are struggling during COVID 19 whilst increasing productivity, resilience and general happiness in the office.
0:00 – Intro
0:28 – Nicola introduces herself and explains what the role of a management consultant consists of
2:00 – Nicola explains whether she has seen a change in her role during COVID-19
2:57 – Listening to employees increases resilience and helps productivity
4:30 – How to increase employee trust when they are working remotely
7:26 – Importance of gaining feedback
9:30 – make sure you get back to your employees
10:20 – You can’t expect to know everything, you should sign post things so you can find the answers
11:07 – How to build resilience in organisations
13:01 – There will be peaks and dips. People are coping with more.
17:31 – understanding the generational gap
18:55 – Resilience has a huge roll in people management
21:31 – How journaling is a great tool and is helpful to make small adjustments
22:57 – One approach doesn’t fit all
24:36 – Delegation allows people to work in their own way
25:58 – How Nicola tells us her story and how she used her heart attack to build and grow her resilience
33:34 – After a recent survey (Opinions and Lifestyle Survey: ONS June 2020) suggests people are losing life satisfaction, how can that be combatted.
37:52 – What mixing generations can do to help your business
39:06 – People feel as though they aren’t listened to and need to be respected
41:49 – People at the top are making decisions without involving people at the bottom
42:39 – problem solving properly can help promote inclusivity
Book your FREE Organisational Resilience Consultation: https://www.raphatherapyservices.com/contact-us/
Get your copy of Martina’s book “Resilience in the Workplace: From surviving to thriving in the workplace, in business and as an entrepreneur”: https://www.amazon.co.uk/Resilience-Workplace-Surviving-workplace-entrepreneur/dp/1789725836
Follow Martina Witter:
📲 Instagram: https://www.instagram.com/rapha_therapy_service
👔LinkedIn: https://www.linkedin.com/in/martina-motivator-witter-ba884947/ and https://www.linkedin.com/company/rapha-therapy-services/
📽 YouTube: https://www.youtube.com/channel/UCIx331RsTbzTbfmHLgxxvgQ
📲 Facebook: https://www.facebook.com/RaphatherapyservicesLimited
📲 Twitter: https://www.twitter.com/mrobertaw
Connect with Nicola
👔LinkedIn: https://www.linkedin.com/in/nicola-richardson-thepeoplementor/
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