Ep 16 - Navigating Elder Care Costs: Michael Chau's Journey from IT to Compassionate Care

The Angry Biller

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Unlock the secrets to navigating the often overlooked costs of aging in America with our special guest, Michael Chau from Assisting Hands. Join us as Michael shares his inspiring journey from IT to healthcare, driven by his son's special needs. You'll hear firsthand about the core values of compassion, kindness, and reliability that underpin his company, and how they provide essential services like assistance with daily living activities and companionship. Discover the meticulous process of matching caregivers to clients' personalities and the in-home assessment techniques used to encourage even the most reluctant seniors to accept help.
Delve into the intricate details of elder care payment methods and services with our in-depth discussion on home health care versus facility-based care. Learn about the various payment options available, from insurance to Medicaid, Medicare Advantage plans, VA benefits, and long-term care insurance, and why planning ahead is crucial. We also highlight the pivotal role caregivers play in both home and community settings, offering daily assistance and much-needed companionship. Gain insights into the financial aspects of elder care and explore strategies for integrating socially awkward patients into their communities, as well as the benefits of using technology to maintain family connections.
Prepare to be moved by a heartwarming success story of a bed-bound woman who regained her quality of life through dedicated caregiving. We'll guide you through handling transitions when clients' conditions decline, from increasing care hours to considering facility options and hospice care. Michael sheds light on effective recruitment and retention strategies for caregivers, emphasizing respect, fair wages, and continuous hiring to combat industry turnover. Discover tools like AccessCare that streamline day-to-day management and communication. We wrap up with a forward-looking discussion on the growing need for caregiving services, particularly in regions with aging populations, and the importance of educating people about long-term care planning from an early age. Follow us on Facebook and LinkedIn, and visit us at theangrybiller.com for more.

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