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Redefining IT Services: A Deep Dive with ScopeStack's Jon Scott
Manage episode 390597685 series 3299099
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In this episode of The Channel CEO, Kevin Lancaster welcomes Jon Scott, CEO, ScopeStack, who talks about the challenges of balancing business responsibilities and family demands during the holiday season and Greenville, SC, a location with a thriving tech community and startup scene, which he describes as a great place with a growing tech presence and supportive community.
Originally from Texas, Jon has lived in various places due to his family's involvement in IT services. He shares his background and how he ended up in South Carolina. The conversation shifts to inefficient systems and processes in IT services companies. Jon talks about his experience with these inefficiencies and his motivation to create solutions, leading to the development of his company's platform, ScopeStack.
The platform is designed to improve the pre-sales engineering process, making it more efficient by standardizing and automating certain aspects. They discuss the challenges and opportunities in integrating various project management tools and PSAs (Professional Services Automation) with ScopeStack. Jon emphasizes the importance of solving core problems before focusing on integrations. He also shares exciting plans for ScopeStack, including external questionnaire sharing, data benchmarking, and launching multiple integrations.
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