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2144: Mastering Revenue Cycle Management Pt. 1
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Контент предоставлен Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
On today's episode, Mark welcomes back Penny Reed, Chief Growth Officer at E-Assist Dental Solutions and a leader in dental business coaching. Penny shares her wealth of experience in revenue cycle management (RCM) and explains why a broken billing system can wreak havoc on your cash flow and patient relationships. Together, they dive deep into the importance of accurate insurance verification, airtight financial policies, and clean claims submission to prevent the dreaded "garbage in, garbage out" scenario. Penny also discusses the growing role of AI in claims processing, outsourcing RCM for efficiency, and the critical need for team alignment and communication to ensure a successful partnership. If you've struggled with collections, operational gaps, or billing frustrations, this episode is packed with insights to streamline your revenue systems and boost profitability.
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