Join host and Harvard Business School Online Creative Director Chris Linnane as he sits down with HBS faculty to discuss business education in a way that’s both entertaining and insightful. The Parlor Room is your key to breaking down academic theory without sacrificing depth—all while gaining practical takeaways for navigating the business world.
…
continue reading
Контент предоставлен The Guild and Pharmacy Guild of Australia. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией The Guild and Pharmacy Guild of Australia или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
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How To Do Right When Something Goes Wrong - Hayley Smilie - PDL - Ep 135
Manage episode 385882273 series 2401800
Контент предоставлен The Guild and Pharmacy Guild of Australia. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией The Guild and Pharmacy Guild of Australia или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
As more services and procedures are introduced into pharmacy, so is the chance that something eventually goes wrong, and an incident report must be made.
Hayley Smilie, from PDL, is the person on the other side of the incident reports. As a professional officer and a pharmacist herself, Hayley has a lot of knowledge when it comes to handling incidents and other tricky situations that a pharmacist might eventually encounter.
For example, how do you decide which one of your patients receives a life-saving drug when it’s in shortage, but others need it too?
Or, how do you handle a situation where a key employee is caught participating in unethical behaviour?
Hayley has the answers to those questions and more.
Enjoy.
See omnystudio.com/listener for privacy information.
107 эпизодов
Поделиться
Manage episode 385882273 series 2401800
Контент предоставлен The Guild and Pharmacy Guild of Australia. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией The Guild and Pharmacy Guild of Australia или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
As more services and procedures are introduced into pharmacy, so is the chance that something eventually goes wrong, and an incident report must be made.
Hayley Smilie, from PDL, is the person on the other side of the incident reports. As a professional officer and a pharmacist herself, Hayley has a lot of knowledge when it comes to handling incidents and other tricky situations that a pharmacist might eventually encounter.
For example, how do you decide which one of your patients receives a life-saving drug when it’s in shortage, but others need it too?
Or, how do you handle a situation where a key employee is caught participating in unethical behaviour?
Hayley has the answers to those questions and more.
Enjoy.
See omnystudio.com/listener for privacy information.
107 эпизодов
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Похожие на The Guild Dispensary
Join host and Harvard Business School Online Creative Director Chris Linnane as he sits down with HBS faculty to discuss business education in a way that’s both entertaining and insightful. The Parlor Room is your key to breaking down academic theory without sacrificing depth—all while gaining practical takeaways for navigating the business world.
…
continue reading
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The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
…
continue reading
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Работайте офлайн с приложением Player FM !
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