Creating a Culture of Feedback: Margaret Cheng, Author of 'Giving Good Feedback'

The Happy at Work Podcast

Send us a text

In this episode of The Happy at Work Podcast, Laura, Michael, and Tessa speak with Margaret Cheng, author of Giving Good Feedback.
Margaret shares her career journey from English Literature to HR and how her experiences shaped her perspective on why feedback is so essential yet challenging. She discusses how feedback culture can impact workplaces, citing examples from her career in retail, finance, and social enterprises.

Margaret offers models and techniques for structuring more effective feedback conversations, including her innovative mnemonic frameworks. She addresses challenges like implicit biases and diversity, emphasizing the need to make feedback specific, helpful, and forward-looking.
To stay connected and continue the conversation, be sure to follow us on LinkedIn.
And don't forget to check out our previous episodes for more tips and strategies to boost your workplace happiness. You can find them on your favorite podcast platform or on our website.
If you have any questions, comments, or topic suggestions for future episodes, please reach out to us. We'd love to hear from you!
Stay inspired, stay motivated, and stay happy at work!