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The ”I am a...” Episode
Manage episode 376369767 series 3509515
Контент предоставлен Matthew Richter, Clark Quinn, Markus Bernhardt, Matthew Richter, Clark Quinn, and Markus Bernhardt. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Matthew Richter, Clark Quinn, Markus Bernhardt, Matthew Richter, Clark Quinn, and Markus Bernhardt или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
In Episode Three, we tackle the question of using NPS (Net Promoter Score) as an evaluation tool for learning and development programs. First, we define what it is and explore how it is being applied (too often inappropriately). In segment two, we get philosophical. In practice, in business, and particularly in L&D, is it becoming more and more difficult to disagree with each other? Can we even do so? Should we? Well, of course..., but how should we go about it in a meaningful, yet supportive way? In segment three we are joined by Thiagi. We explore what labels we should use when describing what we do. Trainer, designer, consultant? Other terms? Will offers a solution. Thiagi asks several practical questions. And, finally, we all (Thiagi, too) share our best and worst of the week- although Thiagi shares his from long ago.
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