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McKinsey Talks Operations

McKinsey & Company

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The next normal demands resilience, flexibility, and agility. Join us on www.McKinseyTalksOperations.com where the world’s C-Suite leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality. Each episode considers the challenges companies and economies are facing, and the opportunities leaders can seize for competitive advantage. We’ll look at how to connect boardroom strategy to the frontlines, ways to increase performance, where and when to infuse ...
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Ontdek de nieuwste trends en innovaties in operations, logistiek en supply chain management. Gehost door onze CEO Tom Devos, brengt elke aflevering u deskundige discussies en diepgaande inzichten in operationele strategieën, technologische vooruitgang, en de toekomst van logistiek. Stem af om voorop te blijven in de dynamische wereld van operations en supply chain.
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The world of operations isn’t always glamorous, but it’s the work that can make or break a company. Join Sean Lane every other Friday as he goes under the hood of how hypergrowth companies operate. Leave each episode with the operational tactics you need to scale growth and drive results at your company.
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Investment Management Operations

Ted Seides – Allocator and Asset Management Expert

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Discover how investment organizations are run from the industry’s top operating partners. We dive into the business of investment management by exploring functional areas across operations, investor relations, legal, finance, and technology. Key stakeholders provide insight on the business today and look to what the future may hold for capital allocators and their investment partners. Longtime operator, Scott MacDonald, hosts in-depth interviews with key non-investment principals across publ ...
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Covert Operations and National Security

Circle Of Insight Productions

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Welcome to covert actions and national security podcast. Welcome to covert and national security podcast. A podcast where we discuss a spectrum of activities concerning covert operations, intelligence, counterintelligence, unconventional warfare, assassination issues, espionage spy craft technology and more. Enter the operational world with Dr. Carlos
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The Shakedown by National Institute for Jail Operations (NIJO)

Aaron Dawson | National Institute for Jail Operations (NIJO)

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The Shakedown is a podcast for corrections professionals by corrections professionals. Join us weekly as Warden Aaron Dawson and his guests cover hot topics in jail operations with positivity and passion, sharing tools, tactics and tricks that listeners can use to better themselves and their detention facility.
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The “Asset Champion Podcast” offers candid conversations with some of the industry’s most successful asset management leaders. In each 20-minute episode, host Mike Petrusky talks with guests about emerging trends in asset management for fleet, construction, manufacturing, and facilities. You'll discover best practices that will help you streamline your preventive maintenance, work orders, inventory, inspections, and more. You'll also get to know each guest on a more personal level and hear t ...
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The Operations Room: A Podcast for COO’s

Bethany Ayers & Brandon Mensinga

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We are the COO coaches to help you successfully scale in this new world where efficiency is as important as growth. Remember when valuations were 3-10x ARR and money wasn’t free? We do. Each week we share our experiences and bring in scale up experts and operational leaders to help you navigate both the burning operational issues and the larger existential challenges. Beth Ayers is the former COO of Peak AI, NewVoiceMedia and Codilty and has helped raise over $200m from top funds - Softbank, ...
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RUN LIKE CLOCKWORK: SMALL BUSINESS OPERATIONS

Mike Michalowicz + Adrienne Dorison

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Giving you every tool you need to grow + scale your business with operational excellence, while also prioritizing your quality of life. Hosted by best-selling author + speaker Mike Michalowicz + operational efficiency expert + CEO, Adrienne Dorison, the Run Like Clockwork podcast is a series of insightful + topical operations conversations based on the best-selling book, Clockwork, to help small business owners design a business + team that runs itself. To stay in touch with all things Run L ...
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Unboxing Ecommerce: Operations Behind Online Brands

James Marks and Jennifer Yates

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In each episode, we order a product from the same brand, meticulously analyzing both the front and back end of placing an order. We then reverse engineer the storage, logistics, and packaging details to evaluate every step of its journey right to our doorsteps. And if we return a package, we'll dive into that process as well. Welcome to Unboxing Ecommerce, the brainchild of two longtime friends and entrepreneurs, James Marks and Jennifer Yates. We met over 20 years ago while running our own ...
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Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!
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Are you ready to leverage the power of business process improvement tools to enhance your profit margins and achieve a better work-life balance? Welcome to The Well-Oiled Operations Podcast, where you'll join forces with Stacy Tuschl—an accomplished International Best-Selling Author, astute Business Coach, and successful Multiple 7-Figure Business Owner. Stacy will serve as your trusted guide on a transformative journey, unveiling highly effective systems and strategies to improve business o ...
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Basée sur des interceptions judiciaires ayant visé l’ancien chef des services secrets intérieurs, Bernard Squarcini, cette série de révélations met au jour l’existence d’un État dans l’État, où se mêlent intérêts privés et basse police. 5 épisodes, 90 minutes, premier épisode gratuit.
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Rescue operations

tamana hassan zada

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I am an afghan girl, who experienced so many things as a teenager and past lots of challenges. I made this podcast to help other girls and teenagers from anywhere in the world. I want to inspire them to continue and be the hero of their life. This podcast is about life, challenges, situations, choices and many other things that we will face as a girl.
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Practical Operations Podcast Episode Feed

Breandan Dezendorf, Ken Mink, Jack Neely, and Jarod Watkins

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Practical Operations is about the difference between running your IT organization the "Right Way" and the Practical Way. Your hosts talk about the theory of small to web scale operations and DevOps and then discuss how to get the most out of these tools in practice.
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Welcome to the Wildfires, Floods, and Chaos Communications Podcast. Join our team of information officers as we recount the intense 2023 British Columbia wildfire season, marked by 10,000 evacuees, theft and sabotage of firefighting equipment, protests, and nearly 300 destroyed or damaged structures. We navigate the challenges of crisis communications amid these wildfires and floods, compounded by a ban on news and the declining impact of Canadian news media. We explore effective strategies ...
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CEO Amplify | Business Operations, Sustainable Growth Strategies, Small Business Leadership

Donna Dube | Certified Director of Operations, Business Growth Strategist

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Are you ready to work smarter, not harder? Have you found yourself caught in the whirlwind of day-to-day operations in your online business, constantly battling fires instead of focusing on strategic growth? Are you bursting with innovative ideas but struggling to execute them successfully? Are you ready to step into your role as a visionary CEO and become the master of your business's destiny? It's time to break free from the weeds and gain clarity on how to prioritize tasks effectively. I ...
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Wrangle a disjointed design process, bring order out of chaos, and cultivate a more simple way of working. Host John Barrier Wilson provides DesignOps tips for individual designers and design teams alike. Support this podcast: https://podcasters.spotify.com/pod/show/operate/support
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Remote Operations

Rideout (Creative Arts for Rehabilitation)

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Remote Operations is a podcast series made by The Social Agency during the Covid 19 lockdown, Spring and Summer 2020. It is a gentle and light hearted reflection on the lives, real and imagined, of some of the members of the group. It was devised and performed by autistic and learning disabled adults working in partnership with professional artists from Rideout (Creative Arts for Rehabilitation). It was funded by Arts Council England, and the National Emergencies Trust administered by The Co ...
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Experience efficient palletizing with CMES Robotics' advanced solution. Powered by CMES 3D Vision and AI, it optimizes pallet space and ensures stability while handling boxes of different sizes. Enjoy mixed case palletizing, random box palletizing, depalletization, and robotic picking capabilities. Elevate your warehouse efficiency, reduce costs, and streamline logistics with CMES Robotics. Maximize productivity and enhance operations with our cutting-edge palletizing technology.
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What if you could uncover the secrets behind the fastest growing agency businesses today? Join me as I’m interviewing agency founders, owners, and operators. You’ll learn how they kick-started their businesses and drove them to success. The guests range from owners of fresh, up-and-coming agencies to seasoned operators managing well-established firms. Tune in for insights and inspiration from the front lines of the agency world.
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Fasten your seatbelts! This is a military podcast and news talk radio show hosted by Veterans. If it goes fast, is highly explosive or dangerous, we talk about it on our show. We cover all branches of the US Armed Forces including Special Forces and top news stories from around the world. Step up and subscribe now!
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The Scaling Lounge is for established service based business owners who are ready to scale a life-first business that has exponential growth and limitless possibilities while also allowing you to take unplugged vacations, to step away from social media, and to do the things you love with the people you love. Around here, we believe in working smarter, resting often, playing always, and dreaming bigger. We want to help you create time, financial, and lifestyle freedom by scaling with systems, ...
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The best Operators I know exhibit "adaptive excellence." They can be dropped into any brand new situation, use their experience and the context of the new situation to figure out what will work best in this new environment, and ultimately thrive. Our guest today is a perfect example of someone who exhibits adaptive excellence. That someone is Dina …
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Lesley Groff, CFM, IFMA Fellow is Facilities Manager at Pep Boys and Randy Groff, CFM, SFP is Director of Facilities and Energy at Four Seasons Produce while they are both passionate about FM and active members of IFMA. Mike Petrusky asks Lesley and Randy about their career journeys, finding each other, and the importance of connecting with a suppo…
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In this episode of the Well-Oiled Operations™ podcast, Stacy explores the essential yet often neglected realm of business metrics tracking for strategic decision-making. Stacy gives her expert advice on how small business owners can simplify their operations and focus on mastering key techniques and systems to drive success. She underscores the cru…
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In this episode we discuss: Board Relationships. We are joined by Helen Hopper and Joy Harcup, authors of book, The Art and Psychology of Board Relationships. We chat about the following: Unravelling Boardroom Dynamics: What's Really at Stake? The Power of Psychological Safety: A Boardroom Imperative? Self-Awareness: The Boardroom Game Changer? Mas…
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Welcome back, CEOs! In this episode, we dive into the crucial topic of setting effective revenue goals for your small business. I'll be sharing insights on how to balance personal time and health alongside business responsibilities. Before you begin to calculate your revenue goals, you need to consider your personal cost of living and desired take-…
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When wildfires rage, clear communication is the ultimate firebreak. In this episode, Tim Conrad sits down with Mike Lupien, a public relations expert, to discuss his experiences during the 2023 British Columbia wildfire season and the infamous 2016 Fort McMurray fire. Mike shares his insights on crisis communication strategies, the development of e…
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This week James and Jennifer order from Dieux with special guest, Mary Wiegand, the Founder and CEO of Boon, LLC. Mary brings over 16 years of demand planning experience across a multitude of retail product types and selling channels. She has created an innovative, non-traditional business model that delivers hands-on results to young and start-up …
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Darshan Desai is the COO and Head of Risk at Beach Point Capital, a $15 billion credit shop based in Santa Monica, CA. Darshan and I discuss his career path, which began at York Capital, his move to Kansas City to works for BATS, and then finding his way to Beach Point in 2010. Darshan shares his experience and learnings from seeing two firms ramp …
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With the coming of age of Gen Z—both as customers and new entrants to the workforce—customer demands are changing. At the same time, the arrival of generative AI (gen AI) is changing the way contact centers can respond to those demands. In this episode of McKinsey Talks Operations, host Daphne Luchtenberg is joined by McKinsey partners Eric Buesing…
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In this episode, host Aaron Dawson looks at events taken from current news focused on “Situational Awareness”. By looking at recent real-life examples, we are reminded that we work in an environment in which we must expect the unexpected. Let’s stay aware and stay safe! Copyright 2024. National Institute for Jail Operations (NIJO), Aaron Dawson, Th…
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In this episode of the Well-Oiled Operations™ podcast, Stacy takes us through a transformative journey with guest Alicia Ybarra, a bridal gown designer mastering Generation Z marketing techniques, who recently achieved phenomenal success. Together, they dive into Alicia's bold moves and innovative strategies, highlighting how businesses can signifi…
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In this episode we discuss: The depths of strategy. We are joined by Steve Spall, Board Advisor. We chat about the following: What are the hallmarks of a good strategy? Do complex strategies hinder rather than help? How can leaders ensure that every employee understands and aligns with the strategy? Can leaders without a natural strategic mindset s…
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Do you need someone to help you avoid getting distracted when you set new projects for your business? In this episode, we're talking about shiny distractions - those tempting new ideas that can lead entrepreneurs astray. Fortunately, having a trusted sounding board alongside you will help you recognize and avoid shiny distractions. Learn how to cho…
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Navigating chaos with calm. In episode one, Tim Conrad interviews Brie Thorsteinson-Ogle, an expert in strategic behavioural communication, about their experiences managing communications during the brutal 2023 British Columbia wildfires. Brie discusses the critical importance of building trust, simplifying complex processes, and effectively engagi…
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Operators are employees who want to learn. They want to stretch their minds and better understand an organization and how all its pieces fit together. Yet it's common for Operators to get pigeonholed into a specific Ops function or tied to a specific internal customer or area of ownership. On today’s episode, I’m going to walk you through an exerci…
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James Waddell is President and Chief Revenue Officer at Cognitive Corp where he is passionate about transforming the built environment through AI. Recorded live at IFMA’s Facility Fusion in Boston, Mike Petrusky asks James how organizations can adopt AI in FM and enable “AI Champions” who are given free rein to experiment to find what works. James …
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In this episode of the Well-Oiled Operations™ podcast, Stacy delves into the implications of Non-Compete Laws on the critical decision-making process between hiring employees versus contractors, highlighting the complexities of modern entrepreneurship. With her extensive experience, Stacy provides actionable advice to help business owners strike th…
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In this episode, we discuss performance management and getting the most from your teams. We are joined by Jessica Zwaan, Author of the best-selling book, Built for People, and COO of Talentful. We chat about: Can traditional performance reviews truly capture an employee's value? Are OKRs just a trendy buzzword or a real strategy for driving company…
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Do you feel that you shouldn't delegate tasks to your team because it would be easier and faster to do them yourself? In this episode, we're diving deep into the crucial topic of effective delegation and empowering your team. I'll be tackling the common fear of delegating tasks and the harmful cycle of micromanaging, explaining how it can hinder yo…
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This week James and Jennifer order from Bed, Bath, and Beyond with special guest, Michelle Hsiao, the CEO and Founder of Revenue Growth Advisors. Michelle brings a wealth of experience to the table, having previously led merchandising teams at prestigious companies like Boscov’s, Macy’s, and Gugu Guru. With her extensive background in ecommerce str…
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Amy Knapp is the COO of Corsair Capital, a private equity firm that is focused on buyouts and infrastructure. When we started the podcast, the goal was to share best practices among investment operations professionals, and my conversation with Amy fires on all cylinders. Amy discusses her career path from public accounting to an unexpected opportun…
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In this episode of the Well-Oiled Operations™ podcast, Stacy explores advanced onboarding strategies and their complexities and the significant role they play in retention. She concentrates on continuous feedback, fostering social connections, and steering clear of typical onboarding mistakes. Stacy also discusses the value of a structured and pers…
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This Sponsored Insight highlights Nasdaq’s Solovis, a multi-asset class portfolio, data, and risk management system for asset owners. We spoke with Jeff Manning of Verger Capital Management, a $2.8 billion OCIO that was created out of the Wake Forest University Office of Investments. Verger’s CIO, Jim Dunn, was an early guest on Capital Allocators,…
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Jim Dunn is the CEO and CIO of Verger Capital Management, an Outsourced CIO business whose anchor client is Wake Forest University. Prior to forming Verger, he served as CIO of Wake Forest for five years. That transition from a sole client to an OCIO business, is a fascinating part of our conversation. Before joining Wake, Jim traveled the world as…
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In this episode, we discuss usage-based pricing, seat pricing, maximising margin and customer expansion. We are joined by Mark Stiving, Founder of Impact Pricing. We chat about: What exactly is usage-based pricing? How do we correlate pricing metrics with how customers are using the product? What are the criteria and considerations when choosing th…
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In this episode, host Aaron Dawson looks at a recent case law decision and events taken from current news focused on our 8th Amendment articulated “Duty to Protect”. By looking at recent real-life examples, we can gain a sense of what to do and what not to do. Copyright 2024. National Institute for Jail Operations (NIJO), Aaron Dawson, The Shakedow…
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Hi everyone! In today's episode, we're diving deep into the art of delegation in your business. What makes the "why" behind a task crucial for effective communication and performance? I'll be sharing insights on how explaining the reasoning behind a task, not just the task itself, can dramatically enhance your team's performance. Sharing the why fa…
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It's really encouraging that the tech marketplace is making the transition from AI hype to AI execution. We’re getting into real, concrete use cases that drive outcomes at companies, which is what we care most about on this show. I wanted to talk to someone who is living and breathing those real use cases every day and could share them with the res…
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Audrey Schultz, Ph.D. is Chairperson and Professor of Construction Management, Facilities Management & Real Estate Practice Programs at Pratt Institute where she is passionate about the importance of education and innovation in the future of the built environment. Mike Petrusky asks Audrey about her philosophy for empowering the next generation of …
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In this episode of the Well-Oiled Operations™ podcast, Stacy explains strategic employee onboarding and its powerful role in enhancing employee retention. She provides practical insights applicable to both traditional and online businesses. Tune in to learn about developing a framework that not only attracts more customers and boosts profit margins…
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In this episode, we discuss: Is it possible to pivot to profitability? We are joined by Libby Penn, she is the COO of Improbable. We chat about the following: What's the COO's role in the pivot to profitability What are the right bets to make in a business? How should we balance profitability and growth? What is the importance of well-documented da…
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Season 3 starts off with a bang! Host Aaron Dawson interviews the Executive Director of NIJO, Tate McCotter. They discuss some recent controversial legislation regarding the elimination of solitary confinement that has been put forth in the US House of Representatives and the US Senate. As is often the case in everyday life, as well as here, the RE…
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Welcome back, CEOs! How are you feeling about the goals you set at the beginning of the year? In this episode, I share 4 actionable strategies to stay motivated, even when the initial excitement of setting goals wears off. We'll talk about the importance of understanding our "why," reflecting on past successes, creating routines, and rewarding ours…
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Karl Sprules is the COO at Alliance Bernstein, a global asset manager with $725 billion in assets and over 4,700 employees. I really enjoyed speaking with Karl as he shows how you can be nimble at scale. We cover a lot of territory from his beginnings at Alliance Capital in the technology group, navigating the merger that created AB, and his evolut…
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James, Jennifer, and their guest Cody Berenson (Siddhi Capital) order Cometeer Coffee and are captured by its specialness. Why Cometeer Coffee? A Food/Beverage Operator thought this disruptive product delivered in an unconventional way would present an interesting exploration into supply chain, packaging, and logistics. Research included these sour…
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In this episode of the Well-Oiled Operations™ podcast, Stacy explores the seller’s blueprint with Aleta Mechtel, uncovering the secrets behind successfully preparing a business for sale. This discussion delves deep into the strategies and systems Aleta implemented to sell her profitable educational enterprise. Aleta discusses the critical role of h…
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In this episode, we discuss: The life-ruining power of routines. We are joined by Markham Heid, he is a Journalist with TIME and New York Times. We chat about the following: How do we optimise our lives without falling into the trap of routine? Do we need routine and structure to be productive? Are you busy because it’s necessary? What’s the right …
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Achieving operational excellence takes practice. But in high stakes operations, practice could prove costly—or even dangerous—if things go wrong. In this episode of McKinsey Talks Operations, host Daphne Luchtenberg is joined by Amy Radermacher, Markus Hammer, and Professor Christian Ramsauer to explore how capability center learning programs can a…
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Welcome back, CEOs. In this episode, we're going to explore the art of delivering difficult messages effectively as a small business owner. I'll be sharing 3 crucial steps to mastering communication in sensitive or challenging situations. We'll learn how to make feedback receivable, actionable, and balanced, which can transform our team's developme…
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Cassandra Yocum is Technical Marketing Manager at Autodesk Tandem, where she is passionate about educating the AECO industries about the digital twin while using her “very particular set of skills”. Mike Petrusky asks Cassandra about her role as host of The Digital Thread Podcast and they share stories of connection through their experiences as pod…
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In this episode of the Well-Oiled Operations™ podcast, Stacy, zeroes in on cultivating top talent through innovative employee retention and satisfaction strategies. Stacy unveils practical approaches to ensure your workforce remains engaged, loyal, and content. Delving into the intricacies of creating and applying effective compensation and benefit…
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In this episode, we discuss: Why does community matter for organisations? We are joined by Jaclyn Pascocello, she is the founder of Fabrik. We chat about the following: What are the trends in people and the connections they are building and want to build? Where should the L&D budget be spent? Is it part of the company's responsibility to help foste…
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In this episode of the Well-Oiled Operations™ podcast, Stacy discusses surviving social media setbacks after her Instagram account was lost to allegations of fraud and deception, a critical platform for her business success. She confronts a sudden disruption of her online presence, detailing how it immediately affected her company's revenue, her te…
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