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MFP 119. Stuart Rutherford: Listening to Clients: a Market-led Approach
Manage episode 152503007 series 1061371
Контент предоставлен MicroSave. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией MicroSave или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Listening to clients is at the heart of providing financial services in a market-led approach. Financial service providers should always keep their eyes and ears open for what their clients are saying in terms of the design and delivery of the product.
Stuart Rutherford is the founder of SafeSave, a microfinance institution in Bangladesh and author of the books The Poor And Their Money and Portfolios Of The Poor. Rutherford talks about the importance of listening to clients, how best MFIs can learn from them, and his experience in conducting such research.
150 эпизодов
Поделиться
Manage episode 152503007 series 1061371
Контент предоставлен MicroSave. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией MicroSave или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Listening to clients is at the heart of providing financial services in a market-led approach. Financial service providers should always keep their eyes and ears open for what their clients are saying in terms of the design and delivery of the product.
Stuart Rutherford is the founder of SafeSave, a microfinance institution in Bangladesh and author of the books The Poor And Their Money and Portfolios Of The Poor. Rutherford talks about the importance of listening to clients, how best MFIs can learn from them, and his experience in conducting such research.
150 эпизодов
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Montgomery & Company (MoCo) is a weekly podcast and radio show hosted by two-time WNBA Champion and Co-Owner/Vice President of the Atlanta Dream, Renee Montgomery, in partnership with WABE Atlanta. Both insightful and compelling, MoCo features interviews with some of the world’s top athletes, entertainers, and innovators as well as roundtable discussions with Renee’s colleagues, friends, and family, about sports, culture and building generational wealth. Montgomery & Company: Sports, Cultu ...
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Find distressed properties for pennies on the dollar and turn them for huge profits!
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continue reading
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