The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com. Podcast is made possible by donations. Support the show by donating her ...
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The Retail Exchange is a dedicated retail podcast series that throws the spotlight on key issues affecting the industry. We open the door to knowledge and insight to help retailers and brands on their journey to retail success. Our podcasts feature insight and opinion from senior industry professionals and thought-leaders.
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Around the Workstand is our podcast where we discuss the work done here at Workstand. Workstand is the only all-in-one commerce solution built exclusively for local bike shops. Our technology powered the ecommerce revolution for the IBD channel and is trusted by one out of four shops. Every subscription includes an optional point of sale at no extra cost. Workstand helps local bicycle retailers leverage the power of our industry-leading data network to run a more efficient business and expan ...
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Interbike-The Podcast. You've come to the right place to hear about all things cycling. We are powered by Interbike and Bicycle Retailer and Industry News (BRAIN). Subscribe and stay up to date on Interbike and more!
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The ins/outs of the bike shop industry! This is about YOU as much as it is about me and my goings on. This is the audio documentation of going through a prominent retail business in the aims of educating and guiding listeners into a healthy lifestyle with the world around them. Or what I like to call “the ride”. Let’s do it!
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Kadian first fell in love with Apple as a nine-year-old when he acquired his first iPod touch. He loved the aesthetics of this Apple product, its intuitive interface which allowed him to access a whole world of knowledge. He purchased his first MacBook Pro by shoveling snow and by selling his old train set, keyboard and other beloved items on Amazon. Kadian was renowned for his evangelical pursuit to convert everyone, even strangers, to Apple products. By fourteen, he had built an impressive ...
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Retail Design Flex - Episode 11
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Send us a text It's signage day on our Friday Flex. Listen in as Ryan and Heather tackle tips and problems for our retailers. Support the showNational Bicycle Dealers Association
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July bicycle retail numbers, electric bike injuries, People for Bikes, and NBDA panels
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Suzie is under the weather this week so Ryan and Mark take on recent issues affecting the retail bicycle landscape. We hope you feel better soon, Suzie! Law firm focused on electric bike injuries Electric Bike Library Content - included in all Workstand website subscriptions Premium Electric Bike Content - included in our Marketing Subscription, av…
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Brown County Bikes..."Where the Good Times Roll”
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Send us a text This episode’s guests are Danielle Walter Nolan and Kate Nolan, the owners of Brown County Bikes. The conversation explores the personal and professional journey of Danielle and Kate, their unique contributions to the biking community, and their vision for the future of Brown County Bikes...lots of great nuggets for other retailers. …
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Send us a text Holiday season will approach fast! Listen in for some tips on seasonal marketing. Support the Show.National Bicycle Dealers Association
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Consistent outreach to your bike shop's customers works best in the long run - don't over think it!
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We often get wrapped up in the day-to-day, putting out fires type activities, and we don’t want this to sound preachy but, cycling competes with other consumer goods for attention and dollars so bike shops that don’t stay top of mind with the shoppers who have already done business with them are at a disadvantage but it doesn’t have to be that way.…
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State of the Bicycle Insurance Industry with Marsh & McLennan Agency
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Send us a text This episode’s guest is Alex Andrews, of Marsh & McLennan Agency-Specializing in bicycle industry insurance programs. Bike Shops, Product Liability for manufacturers/suppliers, professional trail building contractors, advocacy groups, and everything in between. In today's episode we chat about state of the insurance industry, best ti…
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Send us a text This week on the Flex we're reviewing back-to-school: tips for bicycle retailers. Support the Show.
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Green-ify your Lube Section
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Send us a text Our guest today is Checo Diaz, CEO and Founder of Gear Hugger. Founded in 2020, Gear Hugger is a Multipurpose Lubricant, a plant-powered petroleum-, fossil fuel-, and PTFE-free multipurpose lubricant. Did you know that 40% of the chemicals that you put on your bike end up in the ground? Gear Hugger cleans, lubricates and protects wit…
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Send us a text Our Friday Flex episode this week focuses on back to school and seasonal marketing. Support the Show.National Bicycle Dealers Association
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NBDA News Hour - August 2024
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Send us a text The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Mi…
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Send us a text Today's Friday Flex focuses on greeting customers. How do you welcome people in your store? Support the show
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Bicycle Industry Retailer & Supplier Best Practices Panel
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Send us a text This episode sponsored by Bike Rent Manager. The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel talks through an agenda on various topic…
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Send us a text Our Friday Flex this week covers how bicycle retailers can leverage data to make informed business decisions. Support the Show.National Bicycle Dealers Association
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Power of the Retailer
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Send us a text This episode’s guest is Matthew Smith, 27 year industry veteran, past retailer, and brand leader. Today we are talking about ways for retailers to maximize current opportunities. Included in the conversation is the importance of the retailer, the concept of the retailer as the brand, current inventory, connecting with community....th…
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The Interview: Printemps Chief Executive, Jean-Marc Bellaiche
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In this episode of The Interview Series, host Karl McKeever is joined in conversation by Jean-Marc Bellaiche, CEO at Parisian-based luxury department store, Printemps.. A trip to Paris is never complete without a stop by luxury department store, Printemps. Its first-ever store opened on Boulevard Haussmann back in 1865, where it still stands. Today…
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Technician Flex - Episode 8
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Send us a text Today's episode features 4 questions people are afraid to ask their bike mechanic or bike technician, including 'How can I tell when my suspension needs servicing?.' If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bic…
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Your website should reflect your bike shop - we can help your bike business standout on the internet
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Tips for making your website your own. The closer your website aligns with your in-store presentation, the better. Shoppers generally meet your website before they visit the store so take an honest look at your site and answer the following question - is your website what you want to present to potential customers? Is it what you wouldn’t say to th…
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Turn Conversations Into Customers
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Send us a text This episode’s guest is Yan Lee, Affiliate Manager, with Zidy. Zidy provides a better way to manage customer leads, analyze feedback and drive business progress. Listen and learn about the customer journey, how you can use AI, SMS messaging + Payment platforms for your business. Support the Show.…
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Send us a text Our Friday Flex feature this week focuses on how to encourage bicycles as transportation. Support the Show.National Bicycle Dealers Association
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Workstand: For The Business of Bikes
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Send us a text This episode’s guest is Ryan Atkinson of Workstand, a platform that helps bike shops manage their online presence and e-commerce strategies. We cover a wide range of topics to gather deep insights into e-commerce strategies and online marketplaces, and even dive into the future of E-commerce. You will love this one. Support the Show.…
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Send us a text Our Friday Flex this week is on tire and tube recycling. Support the Show.
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June bicycle business data, Trek Bike's D2C shift, and how AI will affect bike shops in the future
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Welcome Around the Workstand! Summit - we met as a team recently Big characters. Great culture. Aligned behind our purpose Awesome leadership team Industry talk Trek D2C announcement Expected evolution Seems to be a relatively well thought out program Unknown impact Playbook - Have a great digital strategy More important than ever We’ve got you cov…
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NBDA News Hour - July 2024
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Send us a text This episode is supported by bike.rent Manager The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considere…
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Send us a text This week's Friday Retailer Flex we're covering the implementation of metal recycling in bicycle retail. Support the showNational Bicycle Dealers Association
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Direct From a Woman in the Bicycle Industry
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Send us a text This episode presented by bike.rent Manager. This episode’s guest is Emily de Jong, a woman in the cycling industry, connected to us through her relationship with Johnny Velo Bikes. Listen in and learn more about being a woman in the biking industry, an inside viewpoint of the female bike mechanic, and tips for bicycle retailers to a…
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Retail Design Flex - Episode 10
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Send us a text Our Retail Design Flex special feature is about evaluating new retail space plans. Show notes today include Floor Plan Paper Dolls. Support the Show.National Bicycle Dealers Association
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What data means to your business. Answering the questions your customers are asking in search.
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As a fully remote company, Workstand teams try to get together in person once or twice yearly. This week is one of those times and our Client Services Team - Client Success, Catalog, and Business Development - will be meeting in Boulder, CO. We may be a little slower to respond than usual but it's for a good cause. Weeks such as these are always fu…
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Pedego Lunch and Learn
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Send us a text This episode presented by bike.rent Manager. This episode’s special feature NBDA President Heather Mason joins Pedego Retailers in their Monthly Lunch and Learn event, focused on enhancing the specialty Retailer. Interviewing Heather is Emma Martin LaPlant, Senior Director | Retail Operations Support & Training Pedego. The conversati…
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Send us a text This week's Friday Flex covers the importance of sustainable business practices in bicycle retail. Support the showNational Bicycle Dealers Association
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The Interview: Shein Global Head of Strategy, Peter Pernot-Day
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In this episode of The Interview Series, host Karl McKeever is joined in conversation by Peter Pernot-Day, Head of Global Strategy & Corporate Affairs at Chinese fast-fashion brand, Shein. One of the world's fastest growing apparel retailers, Peter shares an insight into the brand's unique on-demand business model and its explosive growth, with rum…
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Higher Protection for Higher Speed
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Send us a Text Message. This episode's guests are Ben Dai and Christi Scruggs of Xnito. Xnito is a helmet brand founded specifically to breach the gap between bicycle and motorcycle helmets to best serve e-bike riders. We talk product specifics, how they support retailers, testing standards, and what's next. Support the Show.…
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Send us a text Our Flex this week how to help keep riders inspired to take their bike every day. Support the Show.National Bicycle Dealers Association
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Bicycle industry sales data and trends for May, NBDA Retailer Summit, and marketing tips for e-bike buyers
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In this engaging episode, we dive into various topics from celebrating Pride Month to insights from the NBDA Retailer Summit. The conversation starts with a lively discussion about attending a drag show during Pride Month and the experience of embracing gender expression. The focus then shifts to the NBDA Retailer Summit, highlighting the successfu…
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NBDA News Hour June 2024
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Send us a text This episode presented by bike.rent Manager. The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. Support the Show.National Bicycle Dealers Association
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Send us a text Today, thanks to Hubtiger, we are going to look at tips that will revolutionize business operations, streamline workflows, balance technician workflows, and improve customer experiences. Support the showNational Bicycle Dealers Association
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E-commerce Strategies and Online Marketplaces
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Send us a text This episode’s guest is Lauren Webb, Agency Director at Workstand. Listen in and learn pro tips on how you can first make a plan, engage your community, use direct mail and google listings and finally treat your website as a store location. And that’s just the tip, lots more too... Support the Show.…
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Technician Flex - Episode 7
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Send us a text Today's episode begins with a question about servicing wheels. What are the steps needed to execute great service? If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photo…
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Evaluating and understanding your website content for better SEO and increased sales
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During the episode where we tried to answer some common questions in a straightforward manner, one of those questions concerned the idea of what makes a good website homepage. We’ve been thinking about that since the episode and today, we want to help boil that answer down to a base level so that everyone can have the tools to identify good content…
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Bosch Service and Training
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Send us a text This episode’s guests are Stephen “Phunky” Proffitt, eBike Technical Service Specialist at Bosch and Laura Montero, eBike Technical Product Specialist. Listen in and learn more about Bosch e bike systems, training, support, service opportunities, rider safety, secondhand market, leasing opportunities and more! Support the Show.…
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Send us a text This week's Friday Retailer Flex topic is boosting online bicycle sales: strategies for retailers Support the showNational Bicycle Dealers Association
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In Focus Ep25: Digital in Retail
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In Focus | Digital in Retail. On the latest episode of our In Focus series, presented by Trust, we sit down in conversation with John Lewis Partnership head of personalisation and retail media, Tom Langley, Fortnum & Mason head of digital transformation, Sophie Cunningham, and Trust commercial director, Mike Dowson. Together, we discuss the strateg…
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NBDA News Hour - May 2024
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Send us a text Every month we are joined by the team at Human Powered Solutions to review their Micromobility Reporter feature. This month's news hour focuses on economic news, safer batteries, in addition two bonus articles submitted by the HPS team. Support the showNational Bicycle Dealers Association
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Send us a text This week the team has tips for Bicycle Retailers to sell old inventory via their website! Support the showNational Bicycle Dealers Association
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April data and trends with Ryan Atkinson, upgrade to product pages, and NBDA webinar
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Look back at April data and help share some actionable items for helping retailers capture more business Ryan was back in Colorado last week and saw a lot of our team based out of there. We did a pinball happy hour on Thursday, a gravel ride on Friday, and went to the Supercross race in Denver on Saturday. We are stoked about the big software enhan…
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Cycling to Success: How I Turbocharged Sales and Profits in My Bike Shop
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Send us a text This episode’s guest is Mickey O'Brien, the entrepreneurial force known as "Laid Back Mickey." He scaled his first bike shop to three locations in three years before founding a #1 cycle shop specializing in premium recumbent trikes. Through strategic marketing and unwavering dedication to customer satisfaction, Mickey drove unprecede…
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Send us a text Heather reviews tips for Bicycle Retailers to gain more social media followers. Support the showNational Bicycle Dealers Association
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Making 2-Wheel Electric Mobility Accessible to Everyone
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Send us a text This episode’s guest is Alessandro Pregel, sourcing lead, Upway. Upway is building the largest marketplace for reconditioned e-bikes, making electric mobility more affordable and reducing waste-helping retailers move product, with a mission to make 2-wheel electric mobility accessible to everyone. Listen and learn more about Upway, h…
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Send us a text This Friday Flex is Tips for Bicycle Retailers to Optimize Their Website! Support the showNational Bicycle Dealers Association
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We Ship. You Ride. Bikeflights.
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Send us a text This episode’s guest is William Alcorn, President (and Founder) and Sue George, Vice President from Bikeflights. We discuss how trends in our industry affect the Bikeflight's business and how their crew stays nimble to provide great service as a mediary. Support the show Support the show…
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Retail Design Flex - Episode 9
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Send us a text This week on our Retail Design Flex we cover fixtures and merchandising. Support the Show.National Bicycle Dealers Association
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