))
WhatsApp your GP...?
Manage episode 425771708 series 3298064
Контент предоставлен eGPlearning. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией eGPlearning или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Join DrGandalf and the team from Doctaly as they share how you can use WhatsApp safely to communicate with patients and make the flow work for your practice
Improving Patient Engagement Through WhatsApp with ChatDoc - An Innovative Approach to Primary Care
00:00 WhatsApp your GP
00:05 Patients can use WhatsApp to engage with their GP
02:06 ChatDoc transformed from remote monitoring to a patient-friendly platform
06:14 Patients can WhatsApp their GP with ChatDoc
08:07 Balancing gathering useful information while not asking too many questions
12:24 Utilizing a tiered support system to efficiently handle patient queries.
14:13 Easily communicate with patients via WhatsApp
17:58 Using ChatDoc for patient triage and handling
19:53 Patients can book appointments via WhatsApp with ChatDoc
23:29 Adding private notes for patients' specific needs
25:07 ChatDoc streamlines patient information
28:31 Patients can take their time to reply to chat queries
30:00 Accessibility and communication methods vary by practice.
33:29 Implementation of ChatDoc led to a significant reduction in appointment waiting times
35:10 Patients using WhatsApp have quicker query resolution time than phone pathways.
40:07 Using ChatDoc to handle patient queries efficiently and effectively.
43:37 Integration of patient advice and guidance in Clinical systems
45:21 ChatDoc aims to streamline the process and make it easier and quicker for practices.
48:38 Support and training methods for practice implementation
50:17 What if you cant use WhatsApp for support?
53:35 Cost of ChatDoc.
58:30 Change in practice
Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effec
Subscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse
Разделы
1. WhatsApp your GP...? (00:00:00)
2. [Ad] Podcasting For Brands // bring your guest we do the rest (00:30:42)
3. (Cont.) WhatsApp your GP...? (00:31:30)
496 эпизодов
Поделиться
