What If Work Was More? feat. Alisha Beck

Love in Leadership

Guest Bio:
Alisha Beck, originally from southeast Michigan, has a rich background in people-oriented roles. Starting her career at Dunkin Donuts, she transitioned to BIGGBY® COFFEE, where she has held various positions at store and home office levels, including personal development mentoring, culture development, and employee coaching. Alisha currently holds the title of People Development Mentor and is a key part of the LifeLab team. Outside of work, she is a mom, wife, and dog mommy and lives in Farmington, Michigan.
Key Points From This Episode:

• [05:16] Alisha Beck’s career journey to People Development Mentor at BIGGBY® COFFEE.
• [11:35] Her transition from traditional operations to The Life You Love Laboratory.
• [14:00] Alisha’s leadership superpower and what she learned from her time at Dunkin Donuts.
• [17:28] The origins of the Life You Love Workshops and how Alisha helped develop them.
• [20:46] How these workshops benefit and impact the lives of participants.
• [24:01] Inspiring stories of transformation and connection from the Life You Love Workshops.
• [29:01] Key lessons from the Harvard case study on the Life You Love Workshops.
• [30:51] How these workshops would need to change for greater adoption among franchisees.
• [32:48] The value of these workshops for young people.
• [36:23] BIGGBY'®s Vision Store program and its goal to improve workplace culture in the US.
• [37:56] What Alisha and Laura would wish for if they had a magic wand.
• [41:56] Top challenges in getting people to take part in non-traditional programs.
• [46:23] An overview of today’s episode and Alisha’s passion for her work.

Quotes:

“Our purpose is to support you in building a life you love. And I am just so naturally drawn to that as a person because I have always wanted to inspire people to do exactly that.” — Alisha Beck [0:11:57]

“When we started building what we call the boost sphere, I felt really passionate about what that work was going to be turning into, and I wanted to have a seat at the table to help build it and help create it and help grow it.” — Alisha Beck [0:13:10]

“Part of [our quest] and that we’re trying to prove is that this work is how you are going to be profitable. – It can feel like an afterthought, and it can feel like something that can happen later, but when we keep waiting until after, we might miss that [opportunity].” — Alisha Beck [0:32:12]

“If I could wave a magic wand, it would somehow be finding a way to engage the owner-operators more. And that is a lot of the work that we are focused on this year.” — Alisha Beck [0:38:49]
RESOURCES:

• [16:27] Discover LifeLabTM: The Life You Love LaboratoryTM
• [16:57] Learn about the Life You Love LaboratoryTM Workshop Series.
• [36:23] Gain insights on BIGGBY'®s Vision Store program.
• [42:29] Find out how to take the Life You Love Assessment.

Follow Alisha Beck

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FOLLOW:

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Follow Mike McFall:

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Follow BIGGBY® COFFEE & LifeLabTM:

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ABOUT LOVE IN LEADERSHIP:

At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we’re out to prove that financial success and healthy workplace culture aren’t two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren’t miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they’re joined by guests from around the world to learn how they are fostering a culture of love and growth in the world’s most innovative and people-centric companies. Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.

Learn more at: loveinleadershippodcast.com
ABOUT THE HOSTS:

Mike McFall began his journey with BIGGBY® COFFEE as a minimum-wage barista at the original store in East Lansing in 1996. Over the span of 23 years, alongside business partner Bob Fish, he has helped create one of the great specialty coffee brands in America. Today Mike is co-CEO with Bob, and BIGGBY® COFFEE has over 250 stores open throughout the Midwest that sell tens of thousands of cups of coffee each day. But more importantly to Mike and BIGGBY® COFFEE, the company is a profoundly people-first organization.

Mike is also the author of Grind, a book which focuses on early-stage businesses and how to establish positive cash flow.

Laura Eich is BIGGBY® COFFEE’s Chief People Officer, having worked in a variety of roles at BIGGBY® COFFEE for the last 11+ years. She helped launch BOOST, the department at BIGGBY® COFFEE which ultimately became LifeLabTM — BIGGBY® COFFEE’s in-house culture cultivation team designed to help people be the best versions of themselves and help companies support them along the way. In her role, Laura helps people build lives that they love through the process of building profitable businesses and robust, growth-filled careers.