Лучшие подкасты про QSR (2024)

1
Accelerating Growth and Enriching Loyalty in QSR feat. Scooter’s Coffee’s Mitch Walden 55:00

3d ago55:00

55:00

After three inspiring days at Braze Forge 2024 in Las Vegas, Billie sits down with Mitch Walden, Senior Director of Digital & Loyalty at Scooter's Coffee, to discuss the company's remarkable digital transformation journey. Scooter’s Coffee, one of the nation’s fastest-growing drive-thru coffee franchise companies, partnered with WillowTree to assis…

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EP. 158: MICHEL ROUX, INSIDE LE GAVROCHE WITH LEGENDARY CHEF 1:03:58

1d ago1:03:58

1:03:58

In this episode, Mark McC visits Brewdog in Waterloo to have an in-depth conversation with Michel Roux, legendary chef, restaurateur, author, and broadcaster. They discuss Michel's storied career, including his time at Le Gavroche, why he decided to close it, and what's next for him. The episode covers various aspects of the hospitality industry, i…

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The Queen of Brunch Shares Her Recipe for Success, with Brandy Blackwell 35:10

5h ago35:10

35:10

This time on the Women in Restaurant Leadership podcast, we're joined by Brandy Blackwell, VP of Marketing at Another Broken Egg Cafe. Brandy opens up about her inspiring career journey, unique leadership style, and what it takes to thrive as a woman in a male-dominated industry. We’ll also dive into the “Brunch Boom” phenomenon and explore how Ano…

1
Leveraging Text Marketing to Drive More Orders at Your Pizzeria 29:08

3d ago29:08

29:08

In this episode, Shane Murphy and Bruce Irving of Smart Pizza Marketing dive into the world of text marketing and how it can bring immediate impact to a pizzerias sales. Discover practical tips on creating compelling SMS campaigns that drive foot traffic, boost online orders, and encourage repeat business. We'll share how to craft messages that get…

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3 Tips to Grow Your Restaurants Revenue This Month 56:22

3d ago56:22

56:22

The Three Tactics to Grow Your Restaurant’s Revenue webinar, hosted by ChowNow and Boostly, provides actionable strategies for restaurant owners to increase sales and customer loyalty. It covers the importance of collecting and using customer data to send targeted SMS and email marketing campaigns, driving repeat business and boosting order volume.…

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Little Caesars franchisee gone to the dogs 19:49

5d ago19:49

19:49

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, talks to Little Caesars franchisee Vicki Dunn-Marshall. Dunn-Marshall's focus on philanthropy has led to start Pizza Paws, a campaign that raises money for police K-9 units across the country. The idea came about after there was a prison break in one…

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EP. 157: TOM SHEPHERD, BALANCING FOOD, FAME, AND FAMILY WITH OWNER OF UPSTAIRS RESTAURANT 1:22:55

9d ago1:22:55

1:22:55

In this episode, Mark McC welcomes Tom Sheppard, Chef Patron of the Michelin-starred restaurant Upstairs. They delve into Tom's journey in fine dining, from early career milestones to his renowned restaurant's philosophy. Topics include the culinary industry's evolving landscape, Michelin inspections, TV appearances, and the influence of prominent …

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Gong Cha focuses on quality of tea, customer service 18:55

10d ago18:55

18:55

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com talks to Geoff Henry, president of bubble tea brand Gong Cha. "The bubble tea category has been around for quite some time," Henry said in the podcast. "It kind of started back in Asia, typically in Taiwan in the early 1990s. Taiwa…

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Marketing Strategies for Off-Premise Dining | Allen Beck of Costa Vida 35:05

13d ago35:05

35:05

Keywords catering, off-premise marketing, restaurant industry, Costa Vida, profitability, marketing strategies, sales techniques, relationship building, business growth, food service Summary In this conversation, Shane Murphy interviews Alan Beck, the director of off-premise and catering for Costa Vida. They discuss Alan's journey in the restaurant…

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EP. 156: OLLY SMITH, WINE WISDOM WITH SATURDAY KITCHEN PRESENTER 1:29:25

16d ago1:29:25

1:29:25

In this episode, Mark McC visits Soho Radio Podcast Studio to chat with Ollie Smith, renowned wine expert known for his roles on BBC’s Saturday Kitchen. They cover an array of topics including the intricacies of orange and canned wine, the rise of non-alcoholic options, and the best ways hospitality operators can connect with customers. Ollie share…

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Building a Career You're Proud Of, with CEO Jennifer Dodd 36:14

15d ago36:14

36:14

Today we're joined by Jennifer Dodd, CEO of Main Squeeze Juice Company! In this episode, we talk about everything under the sun when it comes to career growth. With over 30 years of experience leading successful turnarounds, driving strategic growth, and empowering diverse teams across brands like The Melting Pot, Tim Hortons, Dunkin’ Donuts, Apple…

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How Hickory Station Pizza Added $100,000+ in Pizza Sales with Text Marketing 22:52

20d ago22:52

22:52

Keywords text marketing, restaurant marketing, customer engagement, sales growth, pizzeria success, marketing strategies, Jamie McMahon, Boostly, customer loyalty, digital marketing Summary In this conversation, Jamie McMahon, owner of Hickory Station Pizzeria, shares his journey of transitioning from traditional marketing methods to text marketing…

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Series 10 Trailer 8:28

23d ago8:28

8:28

Welcome to the Supersonic Podcast Series 10! Today, Mark introduces the headline sponsor, NFS hospitality, and outlines the stellar guest lineup for a supercharged series, including Olly Smith, Tom Shepherd, Michel Roux, Richard Harpham, and more! Tune in weekly from October 2nd for expert tips, industry news, and inspiring stories. This podcast is…

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Unlocking the Secrets of Modern Restaurant Loyalty, with Emily Rugaber 31:21

30d ago31:21

31:21

This week I'm joined by Emily Rugaber, VP of Marketing at Thanx. She's a leading expert in digital transformation, loyalty, and data-driven restaurant marketing. Together, we explore how customer behavior has evolved over the past few years and the pivotal role that digital transformation plays in shaping loyalty programs today. Emily breaks down t…

1
TailGate Brewery owner talks perfect pizza, beer pairings 24:51

1M ago24:51

24:51

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, talks to Wesley Keegan, founder of TailGate Brewery, a nine-unit pizzeria and brew hall in Nashville, Tennessee. Keegan started with a brewery, but found his customers would have a beer and then leave to go find food. He tried bringing in food trucks…

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How Wetzel's Pretzels Built a Snack Food Empire, with CMO Hillary Frei 23:40

1M ago23:40

23:40

Once upon a time, Wetzel's Pretzels was the go-to treat during your annual "school clothes shopping" marathon at the mall. Fast forward to today, and Wetzel's has stepped beyond the mall scene, spreading pretzel joy through food trucks, Walmart partnerships, and stand-alone bakeries. In this week’s episode, Hillary Frei and I dig into how Wetzel's …

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Slim Chickens CEO gives insight into brand's successes 16:51

1M ago16:51

16:51

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Tom Gordon, CEO of Slim Chickens. The brand launched in 2003, has more than 280 units and is based in Fayetteville, Arkansas. "We open about a store a week," Gordon said. "We do 50 to 60 domestic stores every year, and we do int…

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How to Clarify Value In Today's Restaurant Climate | Danny Klein Editorial Director QSR Magazine 22:08

1M ago22:08

22:08

Danny Klein, the editorial director for QSR and FSR magazines, shares his background and how he got involved in the restaurant industry. He discusses the challenges the industry is currently facing, such as inflation, labor costs, and access to capital. He also highlights the opportunities for innovation and managing the value equation. Examples in…

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EP. 155: MARTIN WILLIAMS, STEAK & STRATEGY WITH CEO OF RARE RESTAURANTS 1:24:34

2M ago1:24:34

1:24:34

In this episode of the Supersonic Marketing Podcast, Mark McC talks with Martin Williams, CEO of Rare Restaurants, which includes Gaucho and M Restaurants. They talk about Martin's journey in hospitality, leadership insights, and the transformation of Gaucho. The discussion covers important topics such as strong team engagement, innovative marketin…

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How to Turn 3rd Party Orders into Direct Orders | Juan Orrego of Cuboh & ChowNow 26:58

2M ago26:58

26:58

Juan Orrego, co-founder of Cuboh, shares his entrepreneurial journey and the story behind Cuboh's acquisition by ChowNow. Cuboh helps restaurants integrate their online orders into their point of sale system, while ChowNow is a direct online ordering platform. The acquisition allows ChowNow to offer both third-party integration and direct ordering …

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Modern Market Eatery president talks brand excellence, ethos 18:09

2M ago18:09

18:09

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler interviews Rob McColgan, brand president and co-founder of Modern Market Eatery, at the Restaurant Franchising and Innovation Summit about how the brand has evolved since its launched in 2009 in Boulder, Colorado. The brand now has just over 30 units in six states. McColgan adm…

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EP. 154: AKTAR ISLAM, MICHELIN MASTERY WITH CHEF AND OWNER OF OPHEEM 1:33:13

2M ago1:33:13

1:33:13

In this episode, Mark McC interviews two-Michelin-starred chef Akhtar Islam from Opheem. They discuss Akhtar's career, dedication to continuous improvement, and the evolving landscape of Indian cuisine and social media in the culinary world. Insights are shared on the challenges faced by the hospitality industry, the importance of authenticity, and…

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Co-branded Concepts Are Making a Comeback... with Kristen Hartman 27:07

2M ago27:07

27:07

Auntie Anne's. Cinnabon. Carvel. Moe's Southwest Grill. If these brands sound familiar to you, listen up! On this week's episode, Kristen Hartman, President of Speciality Brands for GoTo Foods (formerly Focus Brands), discusses the evolution of co-branded QSR concepts. She gets down into the nitty gritty of what makes a co-branded concept successfu…

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How to Create a Unique and Memorable Marketing Experience | Scott Porter of San Diablo Churros 28:57

2M ago28:57

28:57

Scott Porter, founder and CEO of San Diablo Artisan Churros, shares his unconventional career path and the origin story of his churro business. He discusses the importance of customer and brand experience in creating a thriving brand and marketing strategy. Scott talks about how he secured partnerships with stadiums and event centers by winning the…

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Cicis Pizza leads buffet-style pizza concept with customer-focused tech 18:42

2M ago18:42

18:42

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, and Jeff Hetsel, president of Cicis Pizza. Hetsel says Cicis, which is a buffet concept, is doing well with positive sales, and the brand is currently looking for ways to leverage technology to increase those sales. "One of the great things we try to…

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EP. 153: SHEREEN RITCHIE, BAKING INNOVATION WITH CEO OF BUNS FROM HOME 1:09:32

2M ago1:09:32

1:09:32

In this episode, Mark McC welcomes Shereen Ritchie, CEO of Buns From Home. Reflecting on her dynamic career across notable venues like Leon, TGI Fridays, and the London Underground, Shereen shares her journey on mentorship, gender equality, and innovation within the hospitality industry. Highlights include her memorable viral moment at the Women's …

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Scaling from 1 Unit to $2.5 Billion in Sales | Andrew K. Smith of Savory Fund 23:11

2M ago23:11

23:11

Andrew Smith, the managing director and co-founder of Savory Fund, shares his journey in the restaurant industry and how he helps small local concepts scale and grow. He emphasizes the importance of focusing on the underbelly of a business, which includes leadership, systems, and people. Marketing should be inside-out, with a strong emphasis on exe…

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EP. 152 ROBIN ROWLAND OBE, SUSHI AND STRATEGY WITH TRISPAN 1:29:27

2M ago1:29:27

1:29:27

In this episode, Mark McC sits down at Brewdog Waterloo with Robin Rowland OBE, partner at TriSpan. They discuss Robin's significant impact on Yo Sushi as CEO, where he grew the brand through innovative strategies, Robin's investment insights at TriSpan, the importance of emotional intelligence in leadership, and successful investments in hospitali…

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Happy Employees Make for Happy Guests... With Mistie Boulton, Founder of EyeSpy Critiquing & Consulting 28:18

2M ago28:18

28:18

Mistie's seen it all. From mystery shopping to operational development, team training, and more, she helps restaurants and hospitality companies enhance their guest experience through team building and culture development. We discuss some of the biggest challenges facing the industry today in terms of making employees feel seen, heard, and valued..…

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Economics of Delivery & The Value of a High Percentage of Direct Orders | Andrew Nakkache 27:20

2M ago27:20

27:20

Summary Andrew Nikash, co-founder and CEO of FIRST, discusses the challenges and opportunities of third-party delivery for restaurants. He highlights the importance of restaurants maintaining a direct relationship with their customers and offers strategies to reduce the cost of delivery while maximizing profits. Andrew emphasizes the need for resta…

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Bonchon SVP chats about competing in the chicken market, appealing to Americans 16:04

2M ago16:04

16:04

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Amanda Millikan, vice president of chicken chain Bonchon. Millikan oversees the growth strategy for the United States and has been with the company for a year and a half. The Korean fried chicken brand has been in the U.S. since 2006. The chicken is double fried and ha…

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Finding the North Star for Your AI Strategy feat. CMO and eCommerce Leader Pauline Reader 51:01

3M ago51:01

51:01

In this episode of Room for Growth, Billie sits down with accomplished CMO Pauline Reader. With a career that includes CMO and SVP marketing leadership positions with renowned brands such as eBay, Minted, and Stitch Fix, and most recently Podium, a communication SaaS platform for SMBs and larger enterprises. Pauline now runs Reader Consulting, wher…

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EP. 151 MATT OVINGTON, ASK THE RIGHT QUESTIONS WITH SALIENCE RESEARCH 1:12:45

3M ago1:12:45

1:12:45

In this episode, Mark McC invites Matt Ovington, Director of Research at Salience Plus, to talk about the power of research in hospitality marketing. They explore cost-effective techniques, understanding customer behaviour, and leveraging System 1 and System 2 thinking to boost business performance. The discussion also covers qualitative and quanti…

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How Restaurants Do "4 Walls Marketing" | Eric Cacciatore of Restaurant Unstoppable 28:43

3M ago28:43

28:43

Summary Eric Cacciatore, founder and host of the Restaurant Unstoppable Movement and podcast, shares his background and journey in the restaurant industry. He emphasizes the importance of four walls marketing and creating a great in-store experience. Eric also discusses the challenges and opportunities in the restaurant industry, including rising l…

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Ep. 150 PATRICK MCGUIGAN, FROM FARM TO TABLE WITH THE AUTHOR OF THE CHEESE LIFE 1:09:42

3M ago1:09:42

1:09:42

In this episode, Mark McSee chats with Patrick McGuigan, a renowned cheese journalist, teacher, and judge. They delve into Patrick's journey from food writer to cheese expert, his role in judging world-class cheeses, and the nuances of different cheese types globally. Patrick also shares insights on cheese's growing popularity in restaurants and th…

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The Rita’s Way, with CEO Linda Chadwick 28:34

3M ago28:34

28:34

Meet Linda Chadwick, president and CEO of Rita’s Italian Ice & Frozen Custard. In today’s episode, we discuss her 25-plus years of experience in the industry, the moments that defined her leadership strategy, the fundamentals that shape Rita’s culture, and the idea of balancing nostalgia with innovation. Plus, I found out what her favorite Rita’s f…

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The Power of LTOs, Loyalty, & Putting the Guest First | Steve Smyth 23:53

3M ago23:53

23:53

Steve Smyth, the director of restaurant technology for Taco John's International, shares his experiences of implementing technology in the restaurant industry. Taco John's, a legacy brand known for its tacos and burritos, has been using technology to enhance the guest experience and improve communication. They have implemented mobile ordering, loya…

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How to generate food truck profits with location tracking 16:07

3M ago16:07

16:07

The food truck industry isn't an easy one. Food truck operators need capital to get a truck, get it set up for food production, get branding set up and more. That's not to mention meeting all regulatory rules and finding the best place to park. And lastly, they need to be able to generate a customer base willing to follow their trucks and purchase …

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Ep. 149 NICK POPOVICI, REVOLUTIONISING THE INDUSTRY WITH VITA MOJO 1:30:41

3M ago1:30:41

1:30:41

In this special episode, Mark McC sits down with Nick Popovici, CEO and co-founder of Vita Mojo to explore the journey and innovations behind Vita Mojo's restaurant management platform. They talk about Nick's transition from finance to restaurant management, the creation of Vita Mojo inspired by personal dietary changes, and their evolution from a …

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How to add an extra $2.5M in sales for a Single Unit | David Doty 24:36

3M ago24:36

24:36

David Doty, owner of Lehigh Bakery, shares his journey in the restaurant industry and the growth of his bakery. He discusses his background in finance and law and how he transitioned into the food industry. David emphasizes the importance of customer experience and engagement in driving sales and growth. He shares strategies such as saying yes to c…

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Pizzaiolo launches signature brand in Dana Point, California 16:13

3M ago16:13

16:13

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, talks to John Arena, co-owner of Metro Pizza in Las Vegas. Arena recently opened a signature pizzeria called Truly Pizza in Dana Point, California, with a group of friends. Together, they've built a concept new to the city that brings in both tourist…

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EP. 148 DARREL CONNELL AND LIZZIE RYAN: SOUND INVESTMENT WITH IMBIBA 1:27:24

3M ago1:27:24

1:27:24

In this episode, Mark McC sits down with Daryl Connell and Lizzie Ryan from Imbiba to explore their private equity firm's unique approach to investing in the hospitality sector. They talk about support strategies for brands, key trends in health and wellness, casual dining, and technology. The discussion also highlights recent investments, such as …

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Finding Your Groove with Julie Zucker 43:04

3M ago43:04

43:04

On this week’s episode, we're joined by Julie Zucker, CMO of Branded Strategic Hospitality and WiRL advisory board member. We’re talking about all things balance. 🧘🏻‍♀️ How do you find and maintain balance as your priorities shift in your personal and professional life? By sharing her life experiences, Julie tackles the big feelings of guilt, mothe…

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Easy to Implement Restaurant Marketing Tactics | Sterling Douglass 26:55

3M ago26:55

26:55

Sterling Douglass, co-founder and CEO of Chowley, shares insights and tactics for restaurant marketing. He discusses the importance of point-of-sale integration and the value of digital marketing tools for SMB restaurants. Douglass emphasizes the need to focus on both generating demand and creating repeat orders. He highlights the significance of m…

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How to be successful in the food truck business 16:08

4M ago16:08

16:08

It's not easy operating a food truck. You have to get your trailer in order, get the right equipment to prepare food and make sure your truck is up to code. That's before you begin to figure out where you're allowed to park your vehicle. In today's episode of the Restaurant Operator Podcast, Patrick Bolanos, co-founder of Trail King Builders shared…

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EP. 147 KRIS HALL: INVESTING IN MENTAL HEALTH WITH BURNT CHEF PROJECT 1:01:50

4M ago1:01:50

1:01:50

In this episode, Mark McC catches up with Kris Hall, founder of The Burnt Chef Project, to discuss mental health within the hospitality industry. They explore Kris's personal journey, the start of the project through a photography campaign, and its growth into a global initiative offering support and training. The conversation looks at mental healt…

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Finding Your Niche to Market Your Restaurant | Jeff McFadden 29:30

4M ago29:30

29:30

Jeff McFadden, founder of The Smoked Taco and Wallabies Smokehouse, shares his experiences in building successful restaurant brands. He emphasizes the importance of finding a unique niche and creating something that stands out from the competition. Jeff also discusses the challenges of scaling a business and the need to address operational issues a…

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How To Make an Extra $2500 in Your Pizzeria This Week | Smart Pizza Marketing 26:24

4M ago26:24

26:24

On this special episode of Restaurant Rocket Fuel Shane Murphy is a guest on Smart Pizza Marketing Podcast with Bruce Irving. Welcome to another episode of Smart Pizza Marketing! In this episode, our host Bruce sits down with special guest Shane, the founder of Boostly.com. Boostly offers a fast and efficient text marketing service that allows pizz…

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EP. 146 DAVID MCDOWALL: FROM BREWDOG TO STONEGATE CEO 1:03:41

4M ago1:03:41

1:03:41

In this episode, Mark McC visits Soho to meet with David McDowell, former COO and President of Brewdog and current CEO of Stonegate, the UK's largest pub group. The conversation covers David's journey since joining Stonegate, the challenges he's faced, and the strategic changes he's implemented. They also discuss the importance of pub culture, shif…

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Introducing the Women in Restaurant Leadership Podcast, with Mindy Armstrong 28:48

4M ago28:48

28:48

Welcome to Episode No. 1 of the Women in Restaurant Leadership podcast, a new initiative from the editors behind QSR and FSR magazines. We start by diving into the world of culinary with WiRL advisory board member Mindy Armstrong, who walks us through a day in her life as VP of Menu Innovation for beloved brands Perkins and Huddle House. We explore…

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